At a Glance
- Tasks: Lead a dynamic sales team and drive used car sales to success.
- Company: Respected automotive retail client in North Wales with a premium customer focus.
- Benefits: Competitive salary, uncapped commission, employee vehicle scheme, and generous leave.
- Other info: Collaborative environment with ongoing training and clear career progression.
- Why this job: Join a thriving business and make a real impact in automotive sales leadership.
- Qualifications: Experience in automotive retail sales management and strong leadership skills.
We are currently recruiting on behalf of a well-established and highly respected automotive retail client for an experienced and driven Used Car Retail Sales Manager to join their leadership team in North Wales. This is an excellent opportunity for a motivated automotive sales professional who is passionate about delivering outstanding customer experiences, leading high-performing teams, and driving commercial success. The successful candidate will be a forward-thinking individual with strong leadership capabilities, a customer-first mindset, and a proven track record in used vehicle sales management.
Our client prides itself on delivering a premium, personalised customer journey and is seeking someone who can inspire a sales team, maximise profitability, and maintain the highest operational and compliance standards.
What's on Offer:
- 22 days annual leave, increasing to 25 days with length of service, plus an additional day off for your birthday
- Access to an employee vehicle scheme (subject to eligibility and terms)
- Supportive and collaborative working environment within a successful and established business
- Manufacturer-led and specialist training opportunities
- Ongoing professional development and clear career progression pathways
- Modern, high-quality working facilities
- Life assurance scheme for added peace of mind
- Salary: £32,000 OTE £60,500 uncapped commission plus employee car scheme
Hours:
- Week 1: 5 weekdays, Saturday off, Sunday closed
- Week 2: 4 weekdays and Saturday, Sunday closed
Key Responsibilities:
- Oversee the day-to-day performance and profitability of the used vehicle sales department, ensuring achievement of agreed sales, finance, and product targets
- Support and motivate the sales team to deliver exceptional customer service and commercial results
- Manage finance administration, customer enquiries, and dealership processes efficiently and accurately
- Maintain and update CRM systems daily, ensuring customer records, sales activity, and opportunities are effectively managed
- Allocate and monitor settlement requests and end-of-term opportunities in collaboration with the wider sales leadership team
- Support enquiry management and customer retention processes to maximise conversion and repeat business
- Ensure all sales documentation, finance records, and administrative processes are completed accurately and within required timeframes
- Resolve customer queries and complaints professionally, maintaining high levels of customer satisfaction
- Ensure full compliance with FCA regulations, financial governance, and internal dealership procedures
The ideal candidate will demonstrate:
- Previous experience in automotive retail sales management, ideally within a used car environment
- Strong understanding of finance packages, insurance products, and value-added sales opportunities
- Excellent leadership, communication, and interpersonal skills
- Exceptional organisational and administrative ability with strong attention to detail
- A customer-focused approach with a commitment to delivering premium service
- The ability to perform under pressure and manage competing priorities effectively
- Confidence working with CRM systems and relevant IT platforms
- Experience communicating and reporting to senior management
- A proactive mindset with the ability to use initiative and lead by example
This is an exciting opportunity to join a successful automotive business that values ambition, professionalism, and dedication. If you are looking to take the next step in your career and make a real impact in a leadership role, we would be pleased to hear from you.
Sales Manager in Conwy employer: The Solution Auto
Join a well-established automotive retail client in North Wales as a Sales Manager, where you will thrive in a supportive and collaborative environment that prioritises exceptional customer experiences. With access to ongoing professional development, a clear career progression pathway, and a competitive salary package including uncapped commission and an employee vehicle scheme, this role offers the perfect opportunity for motivated individuals to make a significant impact in a dynamic team. Enjoy modern facilities and a culture that values ambition and dedication, making it an excellent employer for those looking to advance their careers in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager in Conwy
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Sales Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their customer journey and think about how you can enhance it. This will show that you’re genuinely interested and ready to make an impact from day one.
✨Tip Number 3
Practice your pitch! Be ready to talk about your previous successes in used vehicle sales management. Highlight your leadership skills and how you've motivated teams to achieve targets. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love connecting with passionate candidates like you who are eager to drive success in the automotive world.
We think you need these skills to ace Sales Manager in Conwy
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Manager role. Highlight your experience in automotive retail sales management and any leadership roles you've held. We want to see how your skills align with what our client is looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for delivering outstanding customer experiences and leading teams. Let us know why you're the perfect fit for this role and how you can contribute to the dealership's success.
Showcase Your Achievements:Don't just list your responsibilities; highlight your achievements! Whether it's exceeding sales targets or improving customer satisfaction, we want to see concrete examples of how you've made an impact in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. This way, we can ensure your application gets the attention it deserves, and you'll be one step closer to joining a fantastic team!
How to prepare for a job interview at The Solution Auto
✨Know Your Numbers
As a Sales Manager, you'll need to demonstrate your understanding of sales targets and financial performance. Brush up on key metrics related to used car sales, such as average profit per vehicle and conversion rates. Be ready to discuss how you've achieved or exceeded these in your previous roles.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership capabilities. Think about times when you motivated your team to achieve exceptional results or resolved conflicts effectively. This will show the interviewer that you can inspire and lead a high-performing sales team.
✨Customer-Centric Mindset
Since the role emphasises delivering outstanding customer experiences, be prepared to share specific instances where you went above and beyond for customers. Discuss how you’ve handled complaints or improved customer satisfaction in your previous positions.
✨Familiarise with Compliance Standards
Understanding FCA regulations and dealership processes is crucial. Make sure you can talk about your experience with compliance in previous roles. This will reassure the interviewer that you can maintain high operational standards while driving sales.
