Service Advisor Franchised Motor Dealership - Cheltenham Service Advisor Location: Cheltenham Salary: £33,000 OTE Driver's Licence: Required The Opportunity I'm currently recruiting for an experienced Service Advisor to join a well-established automotive business in Cheltenham. This is a fantastic opportunity for someone who enjoys working with customers, has a strong understanding of aftersales, and thrives in a busy workshop environment. You'll be joining a professional team where customer experience, attention to detail and getting the job done right are all highly valued. The Role As Service Advisor, you'll be the key link between customers and the workshop, ensuring every service and repair experience runs smoothly from start to finish. Your responsibilities will include: Welcoming customers and providing a professional, friendly point of contact throughout their visit Booking vehicles into the workshop and managing service and repair requirements Liaising closely with technicians to ensure work is completed efficiently and to a high standard Preparing job cards, estimates and invoices Keeping customers updated throughout the repair process Advising customers on parts, accessories and aftersales products Supporting retail sales across clothing, merchandise and accessories Processing payments and handling customer queries professionally Supporting stock management, including checking deliveries and maintaining accurate records Ensuring the workshop and aftersales operation remains organised and efficient About You I'm looking for someone who can demonstrate: Previous experience in a Service Advisor, Aftersales or Parts role within the automotive or motorcycle industry Excellent customer service and communication skills A confident and professional approach when dealing with customers Strong organisation skills and excellent attention to detail The ability to work effectively in a fast-paced workshop environment Commercial awareness and an ability to identify additional sales opportunities A genuine interest in the automotive or motorcycle sector A full, valid UK driving licence What's on Offer? Alongside a £33,000 OTE, you'll receive a strong benefits package including: Accredited training and ongoing support Career progression and development opportunities Flexible working days Long-service and loyalty awards Employee Assistance Programme with 24/7 support Life assurance at 3x annual base salary Cycle to work scheme Eyecare voucher scheme Pension scheme with employer contributions 30 days' annual leave, including Bank Holidays Staff discounts An additional day off for your birthday Interested? If you're an experienced Service Advisor looking for your next opportunity in Cheltenham, I'd be keen to hear from you. Apply today for a confidential conversation about the role. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Service Advisor in Cheltenham employer: The Solution Auto
Join a well-established automotive business in Southend On Sea, where quality workmanship and employee development are at the forefront of our culture. We offer competitive salaries, uncapped earnings potential, and a supportive environment that fosters long-term career growth. As part of our professional team, you'll enjoy a stable work-life balance while delivering exceptional customer service in a busy workshop setting.
