At a Glance
- Tasks: Assist customers and the workshop team by identifying and supplying motorcycle parts.
- Company: Exciting motorcycle dealership with a passion for bikes and customer service.
- Benefits: 30 days annual leave, birthday holiday, discounts, and comprehensive support.
- Other info: Great opportunity for long-term career growth in the motorcycle industry.
- Why this job: Join a dynamic team and fuel your passion for motorcycles while building a career.
- Qualifications: Customer-focused attitude and a genuine interest in motorcycles; training provided.
We are currently recruiting for an exciting opportunity for a Parts Advisor to join a successful motorcycle dealership. This is a fantastic opportunity for someone who is passionate about motorcycles and enjoys working in a customer-focused environment. The successful candidate will play an important role in supporting both retail customers and the workshop team, ensuring parts and accessories are identified, ordered and supplied accurately and efficiently.
The Role
- Liaising with customers, suppliers, technicians and manufacturers
- Identifying, ordering and supplying motorcycle parts and accessories
- Processing parts orders accurately and efficiently
- Maintaining accurate stock records
- Handling customer enquiries both in person and by telephone
- Supporting the workshop with parts requirements
- Ensuring the Parts Department is organised, professional and efficient
- Providing a high level of customer service at all times
About You
To be successful in this role, you will be customer-focused, organised and able to manage multiple priorities effectively. Previous experience within a Parts Department, automotive environment, motorcycle dealership or retail customer service role would be advantageous. However, full training will be provided for the right candidate.
You will have:
- Excellent communication and customer service skills
- Strong organisational and administrative abilities
- A keen eye for detail and a commitment to accuracy
- The ability to work effectively both independently and as part of a team
- Good IT and system skills
- A positive, proactive attitude and willingness to learn
- A genuine interest in motorcycles, parts and accessories
Benefits
The successful candidate will receive a comprehensive benefits package, including:
- 30 days annual leave, including Bank Holidays
- Additional birthday holiday
- Contributory pension scheme
- Free eyecare vouchers
- Life assurance - 3x annual salary
- Employee Assistance Programme with 24/7 mental health support
- Access to an employee rewards platform with cashback and discounts
- Service recognition awards
- Free branded uniform for specific roles
- Cycle to Work Scheme
- £500 colleague referral fee
- Staff discounts on parts, servicing and MOT tests
- Vehicle and motorcycle purchase discounts
- Discounts on branded clothing and merchandise
Salary
£28k Basic £31k OTE 42.5 Hour working week
This is a great opportunity for someone looking to build a long-term career within the motorcycle industry, with full training and support available. If you have a passion for motorcycles, enjoy working with customers and are looking for your next career opportunity, we would love to hear from you.
Parts Advisor in Cheltenham employer: The Solution Auto
Join a well-established family-owned franchised dealership in Guildford, where your skills as a Motor Vehicle Technician will be valued and rewarded. With competitive salaries ranging from £33,600 to £50,000 and a supportive work culture that prioritises employee growth, you will have the opportunity to excel in a busy workshop environment while maintaining high standards of customer service. Enjoy a balanced work-life with Monday to Friday hours and the chance to build long-lasting relationships within a team that truly cares about its employees.
