Job Description Parts Advisor - CheltenhamFranchised Motorcycle DealershipWe are currently recruiting for an exciting opportunity for a Parts Advisor to join a successful motorcycle dealership. This is a fantastic opportunity for someone who is passionate about motorcycles and enjoys working in a customer-focused environment. The successful candidate will play an important role in supporting both retail customers and the workshop team, ensuring parts and accessories are identified, ordered and supplied accurately and efficiently. The RoleAs a Parts Advisor, you will be responsible for delivering excellent customer service while ensuring the smooth and efficient operation of the Parts Department. Liaising with customers, suppliers, technicians and manufacturersIdentifying, ordering and supplying motorcycle parts and accessoriesProcessing parts orders accurately and efficientlyMaintaining accurate stock recordsHandling customer enquiries both in person and by telephoneSupporting the workshop with parts requirementsEnsuring the Parts Department is organised, professional and efficientProviding a high level of customer service at all timesAbout YouTo be successful in this role, you will be customer-focused, organised and able to manage multiple priorities effectively. Previous experience within a Parts Department, automotive environment, motorcycle dealership or retail customer service role would be advantageous. However, full training will be provided for the right candidate. Excellent communication and customer service skillsStrong organisational and administrative abilitiesA keen eye for detail and a commitment to accuracyThe ability to work effectively both independently and as part of a teamGood IT and system skillsA positive, proactive attitude and willingness to learnA genuine interest in motorcycles, parts and accessoriesBenefitsThe successful candidate will receive a comprehensive benefits package, including:30 days annual leave, including Bank HolidaysAdditional birthday holidayContributory pension schemeFree eyecare vouchersLife assurance - 3x annual salaryEmployee Assistance Programme with 24/7 mental health supportAccess to an employee rewards platform with cashback and discountsService recognition awardsFree branded uniform for specific rolesCycle to Work Scheme£500 colleague referral feeStaff discounts on parts, servicing and MOT testsVehicle and motorcycle purchase discountsDiscounts on branded clothing and merchandiseSalary£28k Basic£31k OTE42.5 Hour working weekThis is a great opportunity for someone looking to build a long-term career within the motorcycle industry, with full training and support available. If you have a passion for motorcycles, enjoy working with customers and are looking for your next career opportunity, we would love to hear from you. The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! We will retain your CV on our database and make contact as and when suitable vacancies arise.
Aftersales Advisor / Parts Advisor in Cheltenham employer: The Solution Auto
Join a well-established automotive business in Southend On Sea, where quality workmanship and employee development are at the forefront of our culture. We offer competitive salaries, uncapped earnings potential, and a supportive environment that fosters long-term career growth. As part of our professional team, you'll enjoy a stable work-life balance while delivering exceptional customer service in a busy workshop setting.
