At a Glance
- Tasks: Assist customers with service and vehicle repairs while ensuring top-notch satisfaction.
- Company: Join a leading franchised motor dealership known for its excellent work culture.
- Benefits: Competitive salary with OTE, Monday to Friday hours, and occasional Saturday shifts.
- Other info: Great opportunity for career growth in the automotive industry.
- Why this job: Be part of a dynamic team and make a real difference in customer experiences.
- Qualifications: Strong communication skills and knowledge of warranty procedures required.
The predicted salary is between 32400 - 39600 £ per year.
An exciting opportunity has arisen for a Senior Service Advisor to join one of the best employers in the motor industry at their main franchised car dealership.
Salary: Basic - £34,000 | OTE - £38,800
Working Hours: Monday - Friday 8.30am - 5.30pm | Saturdays - 8.30am - 12.30pm (1 in 4)
The Job:
- To handle customer requirements for service and vehicle repairs in an efficient and courteous manner to ensure a high standard of customer satisfaction.
- To ensure customer requirements are fully understood and communicated in an effective manner to other members of the department.
- To record vehicle details and service histories accurately and effectively operate a customer follow-up system.
- Planning the optimum utilisation of workshop capacity in co-operation with the Service Manager and Workshop Controller.
Experience, Qualifications and Training:
- Ability to communicate clearly and concisely with customers and other staff members.
- Up-to-date knowledge of warranty procedures and documentation.
- Maintain knowledge of warranty, customer care and goodwill procedures, and thorough knowledge of manufacturer's information bulletins and service information.
- Completion of manufacturer training courses as appropriate.
If this sounds like you we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further.
Senior Service Advisor in Bolton employer: The Solution Auto
Join a well-established automotive business in Southend On Sea, where quality workmanship and employee development are at the forefront of our culture. We offer competitive salaries, uncapped earnings potential, and a supportive environment that fosters long-term career growth. As part of our professional team, you'll enjoy a stable work-life balance while delivering exceptional customer service in a busy workshop setting.
