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- Tasks: Lead a dynamic team in delivering top-notch aftersales service and customer care.
- Company: Join a well-established franchised motor dealership with a supportive environment.
- Benefits: Competitive salary with OTE, career growth opportunities, and a vibrant workplace culture.
- Why this job: Make a real impact in the automotive industry while developing your leadership skills.
- Qualifications: Experience as an Aftersales Manager in a franchised dealership is essential.
- Other info: Be part of a company that values your contribution and fosters long-term relationships.
Our client is looking for an experienced Aftersales Manager to lead their established service and parts operation. This is a fantastic opportunity for a driven and ambitious professional who wants to make a real impact within a successful and well-supported environment.
Salary - 55,000 Basic 75,000 OTE package may vary depending on experience.
As the Aftersales Manager, you'll be responsible for overseeing the full aftersales function, guiding a team of technicians, service advisors and parts experts to deliver top tier performance and outstanding customer care. Responsibilities will include:
- Leading, coaching and developing team members to maximise performance and build a strong, engaged culture.
- Reviewing and improving operational processes to drive efficiency, growth and customer satisfaction.
- Managing expenditure and resources in line with business targets to ensure profitability and cost control.
- Setting and monitoring targets that reflect both dealership objectives and manufacturer standards.
- Maintaining compliance and supporting the implementation of effective processes and procedures.
To be successful in this position, you will need to demonstrate previous experience as an Aftersales Manager within a franchised dealership. The ideal candidate will also offer:
- A proactive, hands-on leadership style with the ability to motivate and influence.
- Strong communication and customer-facing skills.
- Excellent organisational abilities and resilience in a fast-paced environment.
- A professional, customer-first attitude and impeccable presentation.
If you're looking to take the next step in your automotive career and want to join a business where your contribution truly matters, we'd love to hear from you. Apply today for a confidential discussion.
Aftersales Manager in Blackpool employer: The Solution Auto
Contact Detail:
The Solution Auto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Manager in Blackpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for an Aftersales Manager role. You never know who might have the inside scoop on a great opportunity.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their aftersales processes and think about how you can bring value to their team. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've motivated teams and improved customer satisfaction in previous roles. This is your chance to demonstrate that proactive, hands-on style they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that dream job as an Aftersales Manager.
We think you need these skills to ace Aftersales Manager in Blackpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Aftersales Manager role. Highlight your experience in leading teams and improving operational processes, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your proactive leadership style and customer-first attitude. We love seeing candidates who can communicate their passion for the automotive industry and how they can make an impact.
Showcase Relevant Experience: When detailing your previous roles, focus on your achievements as an Aftersales Manager in a franchised dealership. We’re interested in how you’ve driven efficiency and customer satisfaction, so don’t hold back on the specifics!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Solution Auto
✨Know Your Stuff
Make sure you brush up on your knowledge of aftersales processes and the specific operations of a franchised dealership. Familiarise yourself with the latest trends in customer service and parts management, as well as any relevant metrics that demonstrate your past successes.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated your team or improved performance. Be ready to discuss your hands-on leadership style and how it has positively impacted your previous workplaces.
✨Demonstrate Customer Focus
Since this role is all about outstanding customer care, come prepared with stories that highlight your customer-first attitude. Discuss how you've handled difficult situations or turned around negative experiences into positive outcomes for customers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their current challenges in aftersales or how they measure success in their service department. This shows you're not just interested in the job, but also in contributing to their goals.
