Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and develop a high-performing Service team in a fast-paced environment.
- Company: Respected motor dealership known for exceptional customer service.
- Benefits: Competitive salary with OTE, career growth, and a dynamic work culture.
- Why this job: Make a real impact by delivering top-notch aftersales care and driving performance.
- Qualifications: Experience as an Aftersales Manager or Senior Service Advisor in a dealership.
- Other info: Join a team that values leadership and customer satisfaction.
The predicted salary is between 40000 - 61000 £ per year.
Are you an experienced Aftersales Manager looking for your next step with a respected retailer? My client, a successful dealership in Colne, is looking for a driven, customer focused Aftersales Manager to lead their Service operation and continue delivering exceptional standards across the business.
What's on Offer: £40,000 Basic and £61,000 OTE
You Will:
- Lead, coach and develop the Service team to achieve high levels of performance.
- Ensure all customers receive an exceptional level of service and aftersales care.
- Maintain excellent customer satisfaction results and ensure full adherence to brand service standards.
- Monitor key operating controls including labour efficiency, labour sales and cost of sales.
- Maximise revenue opportunities through relevant, targeted service campaigns.
- Undertake any other duties commensurate with the role.
About You:
- Strong leader who thrives in a fast paced aftersales environment.
- Previous experience as an Aftersales Manager or Senior Service Advisor/Service Manager within a franchised dealership.
- Proven ability to drive performance, CSI and department profitability.
- Hands on, people focused leadership style.
- Excellent communication and organisational skills.
- Commitment to delivering the highest levels of customer service.
If you're an ambitious aftersales professional ready to make a real impact and lead a high performing service operation, we want to hear from you - apply today and take the next step in your career.
Aftersales Manager employer: The Solution Auto
Contact Detail:
The Solution Auto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work in aftersales. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions specific to aftersales management. Think about how you can showcase your leadership skills and customer service excellence. We want you to shine!
✨Tip Number 3
Don’t just apply anywhere; focus on dealerships that align with your values and career goals. When you find a place that excites you, tailor your approach to show why you’re the perfect fit for their team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds. Remember, we’re rooting for you!
We think you need these skills to ace Aftersales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Aftersales Manager role. Highlight your experience in leading teams and delivering exceptional customer service, as these are key for us at StudySmarter.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this position. Share specific examples of how you've driven performance and improved customer satisfaction in your previous roles.
Showcase Your Leadership Style: We want to know about your leadership style! Describe how you coach and develop your team, and how you ensure high levels of performance in a fast-paced environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at The Solution Auto
✨Know Your Numbers
As an Aftersales Manager, you'll need to be on top of key metrics like labour efficiency and sales. Brush up on these figures before your interview so you can confidently discuss how you've driven performance in the past.
✨Showcase Your Leadership Style
Prepare examples that highlight your hands-on, people-focused leadership approach. Think about specific instances where you've coached your team to success or improved customer satisfaction—these stories will resonate well.
✨Understand the Brand Standards
Familiarise yourself with the brand's service standards and values. Be ready to explain how you would ensure adherence to these standards while still maximising revenue opportunities through targeted campaigns.
✨Prepare for Customer Scenarios
Anticipate questions about handling difficult customer situations. Prepare a couple of scenarios where you turned a negative experience into a positive one, showcasing your commitment to exceptional customer service.
