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- Tasks: Coordinate client interactions and manage bookings for a leading mental health centre.
- Company: A founder-run organisation with a warm and collegial culture.
- Benefits: Flexible shifts, supportive team environment, and opportunities for personal growth.
- Why this job: Be an ambassador for mental health while making a real difference in people's lives.
- Qualifications: Strong organisational skills and ability to thrive under pressure.
- Other info: Work across two locations and engage with diverse stakeholders.
The predicted salary is between 30000 - 40000 £ per year.
The Soke is a founder-run organisation, resulting in strong interpersonal working relationships and direct access to the leadership team from staff in any role. The importance of a warm, collegial, and generous working culture is paramount, as every position demands extensive levels of interaction with individuals inside and outside of the organisation. Every member of the organisation is considered to be an ambassador not just for what we do but who we are.
The post holder will be a point of contact to all existing clients, practitioners, and referrers of this innovative, high-end mental health and wellbeing centre. Time will be spent liaising internally with the Clinical and Operational teams and externally with a range of stakeholders including GPs, consultant psychiatrists, other mental health practitioners, Medical Insurance Companies, corporates, parents, and carers.
The postholder will be incredibly organised, have excellent attention to detail, and an ability to remain calm under pressure. The postholder will be required to work as part of a shift pattern to cover the service between 07:30 to 20:00 Monday – Friday with occasional Saturday cover 9:00 – 13:00. There may be scope to work across our two clinic locations Chelsea & Wimbledon supporting where the demand arises, opening the opportunity to support a large number of business areas ensuring customer service standards remain high whilst also revenue generating.
MAIN RESPONSIBILITIES- Manage the bookings
Administrator & Client Coordinator in London employer: The Soke
Contact Detail:
The Soke Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator & Client Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to current employees at The Soke on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding their culture. Since they value warm, collegial relationships, think of examples from your past where you've built strong connections with clients or colleagues.
✨Tip Number 3
Showcase your organisational skills! During the interview, share specific instances where your attention to detail made a difference, especially in high-pressure situations. They’ll want to see how you handle the heat!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of their innovative team.
We think you need these skills to ace Administrator & Client Coordinator in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A warm and friendly tone can really help us get a sense of how you'd fit into our collegial culture.
Tailor Your Application: Make sure to tailor your application specifically for the Administrator & Client Coordinator role. Highlight your organisational skills and attention to detail, as these are key for the position. We love seeing how your experiences align with what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that make it easy for us to see your relevant experience. Avoid fluff and focus on what makes you a great fit for the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for.
How to prepare for a job interview at The Soke
✨Know the Organisation Inside Out
Before your interview, take some time to research The Soke thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their warm and collegial culture.
✨Showcase Your Interpersonal Skills
As an Administrator & Client Coordinator, you'll be interacting with various stakeholders. Prepare examples from your past experiences that highlight your ability to build relationships and communicate effectively. Think about times when you’ve successfully managed client expectations or resolved conflicts.
✨Demonstrate Organisational Skills
Given the importance of being incredibly organised for this role, come prepared to discuss your methods for managing multiple tasks and priorities. You might even want to bring a planner or digital tool you use to keep track of your responsibilities, as this can visually demonstrate your organisational prowess.
✨Stay Calm Under Pressure
The role requires someone who can remain calm under pressure. Be ready to discuss situations where you've had to handle stressful scenarios. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing how you maintained composure and delivered results.