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- Tasks: Lead the Events team to create unforgettable experiences for our guests.
- Company: Join Firmdale Hotels, a luxury hotel group known for its unique design and exceptional service.
- Benefits: Enjoy competitive pay, flexible scheduling, and exclusive discounts on various services.
- Why this job: Be part of a vibrant team that values creativity and excellence in hospitality.
- Qualifications: Experience in supervising teams and a passion for delivering outstanding service.
- Other info: Opportunities for professional development and a fun, dynamic work environment.
The predicted salary is between 13 - 16 £ per hour.
Are you passionate about delivering exceptional service and creating memorable experiences? We have an exciting opportunity for an Events Supervisor to join our highly successful team at Firmdale Hotels in our vibrant Soho Hotel. Firmdale Hotels is renowned for its unique design, personalized service, and commitment to excellence. With a portfolio of luxury boutique hotels in London and New York, we offer a distinctive blend of sophistication and warmth that makes every guest feel at home.
As an Events Supervisor, you will play a pivotal role in ensuring the seamless execution of events at our hotel. Your confidence and engaging communication style will be key in delivering inspirational service to our guests. Working closely with our Events team, you will be responsible for overseeing the day-to-day operations of events, ensuring every detail is meticulously planned and executed. Please note this role will be offered on a fixed term contract (maternity cover).
Responsibilities:- Supervise and lead the Events team, providing guidance and support to ensure high standards are maintained.
- Coordinate with clients to understand their event requirements and deliver tailored solutions.
- Ensure exceptional customer service is provided to all guests, addressing any concerns promptly and professionally.
- Manage event setups, from room arrangements to audio-visual equipment, ensuring everything runs smoothly.
- Oversee the execution of events, ensuring timelines are adhered to and all aspects are handled efficiently.
- Collaborate with other departments to ensure all event-related needs are met.
- Maintain accurate records and reports related to event operations and client feedback.
- Continuously seek opportunities to improve event processes and enhance guest satisfaction.
- Experience in supervising a team, preferably within the hospitality or events industry.
- A passion for detail and a commitment to delivering exceptional service.
- Confidence in your abilities and strong interpersonal skills.
- Exceptional communication skills, both verbal and written.
- Excellent organisational skills and the ability to manage multiple tasks simultaneously.
- Competitive hourly rate of £18 - £19 inclusive of service charge.
- Access to Wagestream our financial wellbeing app.
- Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
- Health cash plan (including contributions towards dental, optical, alternative and complementary therapies).
- Discounted cinema tickets, gym membership, travel, retailers and restaurants.
- Complimentary meals on shift.
- Referral bonus scheme for recommending top talent.
- Flexible scheduling without split shifts.
- Dry cleaning service for work attire and discounted personal dry cleaning.
- Enhanced holiday allowance based on length of service.
- Season ticket loan for convenient commuting.
- Ongoing training, professional development, and fully funded English lessons.
- Regular social events, team activities, and fitness sessions.
- Benefits like cycle to work scheme and annual long service awards.
- One allocated paid day per year for volunteering work.
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks.
- And much more.
Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Events Supervisor in England employer: The Soho Hotel
Contact Detail:
The Soho Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Supervisor in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the events industry and let them know you're on the hunt for an Events Supervisor role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show up and shine! Attend industry events, workshops, or networking meet-ups. This is your chance to showcase your passion for delivering exceptional service and making memorable experiences. Plus, it’s a great way to meet potential employers face-to-face.
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for a job posting. Reach out directly through our website and express your interest in joining their team. A personal touch can make all the difference!
✨Tip Number 4
Prepare for interviews by practising common questions related to event supervision. Think about how you can demonstrate your organisational skills and attention to detail. Remember, confidence is key, so show them you’re ready to lead the Events team!
We think you need these skills to ace Events Supervisor in England
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for delivering exceptional service shine through. We want to see how much you care about creating memorable experiences for guests!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in the hospitality or events industry. We love seeing how your skills align with what we’re looking for in an Events Supervisor.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and experience without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Firmdale Hotels.
How to prepare for a job interview at The Soho Hotel
✨Know Your Events Inside Out
Before the interview, research the types of events that Firmdale Hotels typically hosts. Familiarise yourself with their unique style and service standards. This will help you demonstrate your understanding of what makes an event successful in their context.
✨Showcase Your Leadership Skills
As an Events Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully supervised a team or managed an event. Highlight how you motivated your team and ensured high standards were met.
✨Communicate with Confidence
Exceptional communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to rehearse common interview questions with a friend to ensure you come across as engaging and professional.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face during an event and how you would handle them. This shows your ability to think on your feet and maintain exceptional service under pressure.
