At a Glance
- Tasks: Handle customer data with care and ensure smooth order deliveries.
- Company: Join a dynamic team focused on exceptional customer service.
- Benefits: Flexible hours, competitive pay, and a supportive work environment.
- Other info: Opportunity to grow in a vibrant and collaborative workplace.
- Why this job: Be the friendly voice that makes customers feel valued and supported.
- Qualifications: Strong communication skills and a passion for customer satisfaction.
The predicted salary is between 25000 - 30000 £ per year.
Responsibilities / Accountabilities:?
To ensure our customers sensitive data is handled alongside data protection/compliance policies?
Be discrete about each brands business, not divulging information to outside parties?
To promptly arrange delivery to customers and plan orders to be moved through our internal trunking network ?
Uphold a professional and friendly telephone manner when speaking to both customers and colleagues providing them with quality and accurate information ?
To maintain a high standard of personal presentation at all times ?
To liaise effectively with brands and suppliers and customers to support the operation where necessary ?
To ensure a team spirit is carried throughout all aspects of the role and across all brands and customers ?
To maintain a high level of standards within the office at all times ?
To ensure data input is carried out promptly and accurately ?
To adhere to all company guidelines and procedures and ensure that all data is held correctly as per the company paperwork retention policy and audit guidelines ?
To be flexible in supporting where necessary and be available to work days outside the normal hours of contract including bank holidays and weekends in line with the needs of the business.
Capabilities required: ?
Passion for delivering the best customer experience for our ...
Customer Operations Administrator in Nottingham employer: The Sofa Delivery Company
The Sofa Delivery Company in Ipswich is an exceptional employer, offering a competitive salary and a strong commitment to work-life balance with a 4-on/4-off schedule. Employees benefit from significant discounts on products, ample career progression opportunities, and a diverse, inclusive workplace culture where every contribution is valued. Join us to be part of a team that truly appreciates your efforts and supports your growth.
