At a Glance
- Tasks: Lead a dynamic team to ensure smooth delivery operations and exceptional customer experiences.
- Company: Join The Sofa Delivery Company, part of the DFS group, dedicated to delivering moments that matter.
- Benefits: Enjoy a competitive salary, annual bonuses, generous discounts, and wellbeing support.
- Other info: Be part of an inclusive culture that values diversity and supports career growth.
- Why this job: Make a real impact in a fast-paced environment while enjoying a great work-life balance.
- Qualifications: Passion for customer service, team management experience, and problem-solving skills.
The predicted salary is between 19.6 - 19.6 £ per hour.
About The Sofa Delivery Company At The Sofa Delivery Company, we know that a sofa is one of the most meaningful things someone can buy.
That's why we're on a mission to be the best two-person delivery company around, delivering great experiences to our customers that count.
As part of the DFS group, we deliver for our group brands - DFS and Sofology.
Our colleagues are given the tools, training and support to make moments matter.
We recognise and reward our people for going the extra mile, for our customers and each other.
Whether you're in the warehouse, out on the road, or in a customer's home, at The Sofa Delivery Company, you'll deliver moments that matter.
- Here's what we offer: The
- Highlights: Great
Pay: A competitive salary of £39,899 per annum (£19.60 per hour) plus an annual bonus of up to £2000 (paid quarterly) for delivering an amazing service.
Fancy leading a high performing team in a fast paced, people focused environment?
At The Sofa Delivery Company, we're all about delivering moments that matter.
As a Shift Manager, you'll play a key role in keeping operations running smoothly while enjoying a 4-on, 4-off shift pattern (7am - 7pm) that gives you time to recharge and enjoy life outside of work.
There's more… Generous
Discounts: 30% off DFS and Sofology products for you, plus 15% for friends and family.
Wellbeing
Support: Access to a range of perks, including retailer discounts, free on-site physio sessions, and health services.
Career
Growth: Tools, training, and support to help you grow with us.
Enhanced
Leave: Maternity, paternity, adoption leave, and more.
What you'll be doing From supporting the Warehouse and Driving teams to ensuring compliance and high service standards, you'll be at the heart of it all.
You'll also help recruit, onboard, and train new colleagues, setting them up for success so they can create great customer experiences.
Overseeing daily operations of the Customer Delivery Centre (CDC).
Ensuring every delivery is completed safely, efficiently, and to a high standard.
Supporting the Customer Delivery Manager in building strong customer relationships.
Leading, coaching, and developing your team to deliver their best work.
Managing compliance for vehicles, trailers, and driver regulations.
Maintaining high standards of health, safety, and housekeeping.
Assisting with recruitment and onboarding of new team members.
The role is for you if...
You're passionate about customer service and operational excellence.
You take pride in leading a team and driving great performance.
You thrive in a fast-paced, hands-on environment.
You have budget management experience.
You're a great problem solver who enjoys a challenge.
You have experience in team management, planning, and compliance.
You love working as part of a supportive, fun, and inclusive team.
We're committed to a culture where everyone feels welcome, valued, and can thrive at work.
We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks.
We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail.
We're proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve.
So, if your experience doesn't quite match the specification, we'd still really love to hear from you.
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Shift Manager in Hampshire employer: The Sofa Delivery Company
At The Sofa Delivery Company, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment where every team member is valued. Our comprehensive in-house Driving School programme not only equips you with the skills to excel as a 7.5T Driver but also ensures your growth through ongoing training and development opportunities. With a flexible 4-on, 4-off shift pattern, you’ll have ample time to enjoy life outside of work while being part of a fun and welcoming team dedicated to delivering memorable experiences for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager in Hampshire
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like The Sofa Delivery Company and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at The Sofa Delivery Company!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like The Sofa Delivery Company keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Shift Manager in Hampshire
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to The Sofa Delivery Company:This is your chance to really connect with the team at The Sofa Delivery Company. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at The Sofa Delivery Company
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with The Sofa Delivery Company.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show The Sofa Delivery Company that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at The Sofa Delivery Company. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
