At a Glance
- Tasks: Help customers find their perfect sofa and create a welcoming home atmosphere.
- Company: Join DFS, the UK's leading sofa retail specialist since 1969.
- Benefits: Earn £12.71 per hour, enjoy flexible hours, and receive generous holiday allowance.
- Other info: Inclusive culture celebrating diversity and offering excellent growth opportunities.
- Why this job: Connect with people, boost your earnings, and develop your career in a fun environment.
- Qualifications: No sales experience needed; just bring your friendly attitude and passion for service.
The predicted salary is between 26400 - 26400 £ per year.
About Us: It takes a whole lot of passion to be at the centre of what makes a house feel like home and that's just what we do at DFS. We're the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969.
About the role: As a Retail Sales Advisor, you are the heartbeat of the store, guiding customers to find the perfect sofa, bed, or finishing touches. You'll use your passion for great service to bring comfort and joy into every customer's home. We're looking for someone friendly and approachable who enjoys connecting with people. Full training is provided; no sales experience is necessary.
Here's what we offer:
- Competitive Pay & Work-Life Balance: With an hourly rate of £12.71 and a reliable schedule, leading to a strong annual earning potential including uncapped commission. Our store hours are pretty flexible: 10am-8pm on weekdays, 10am-6pm on Saturdays, and 10am-5pm on Sundays. You might not be working every weekend, but hitting those peak times is a great way to boost your earnings.
- Growth and Training: Learn new skills and develop your career with us.
- Generous holiday allowance: The time you need to rest and relax and the longer you're with us, the more time you'll get. Opportunity to purchase additional holidays each year.
- Enhanced maternity, paternity and adoption leave: To give you the time you need to settle in with your new family member.
- Discounts: Get 30% off DFS and Sofology products for yourself, discounts for friends and family plus discounts and cashback at hundreds of retailers.
- Wellbeing Perks: Access healthcare services, an Employee Assistance Programme, and discounted gym memberships.
- Pension and Savings: Join our Group Pension and Sharesave schemes.
- Life Assurance & Sick Pay: Peace of mind with Life Assurance and Company Sick Pay.
What you'll be doing: We're experts on how to make our customers feel at home. With your friendly service and natural instincts for helping them find exactly what they need, you'll be smashing your sales numbers in no time.
- Customer connection: Build natural connections, truly listening to customers, and delivering expert advice every time.
- Passionate about product: Confidently recommend the best options, demonstrating your product expertise.
- Sales success: Guide customers through the buying journey, asking great questions to help them find the perfect fit.
- Offer honest advice and accuracy: Be real with customers, offering honest advice and building trust.
- Store pride: Keep our showroom stunning, ensuring a consistent and beautiful customer journey.
- Team spirit: Play to win for the same team, sharing tips, supporting each other, and creating a fun environment.
Our Commitment to Inclusion: DFS are committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from introducing the Hidden Disabilities Sunflower and supporting Doncaster Pride, to partnering with Carers UK and developing leaders with Diversity in Retail. We're proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn't quite match the specification, we'd still really love to hear from you.
(All roles are subject to satisfactory DBS checks.)
Retail Sales Advisor in Eastbourne employer: The Sofa Delivery Company
At DFS, we pride ourselves on being more than just a leading sofa retail specialist; we are a community that values passion, inclusivity, and personal growth. As a Retail Sales Advisor, you'll enjoy competitive pay, flexible hours, and a supportive work environment that fosters career development and well-being. With generous holiday allowances, employee discounts, and a commitment to creating a welcoming atmosphere, DFS is an excellent employer for those looking to make a meaningful impact in customers' lives while enjoying a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Advisor in Eastbourne
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into DFS's history, values, and products. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people skills! As a Retail Sales Advisor, you'll be chatting with customers all day. Role-play with friends or family to get comfortable with guiding customers and answering their questions naturally.
✨Tip Number 3
Show off your passion for service! During your interview, share stories about times you've gone above and beyond for someone. This will highlight your friendly nature and commitment to making customers feel at home.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the DFS family right from the start!
We think you need these skills to ace Retail Sales Advisor in Eastbourne
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping customers shine through. We want to see how you connect with people and make their experience special, just like we do at DFS.
Be Authentic:Honesty is key! Share your genuine thoughts and experiences in your application. We appreciate realness and want to know what makes you the perfect fit for our team.
Tailor Your Application:Make sure to customise your application to highlight your skills that match the Retail Sales Advisor role. We love seeing how your unique background can contribute to our store's success!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at DFS.
How to prepare for a job interview at The Sofa Delivery Company
✨Know the Brand
Before your interview, take some time to research DFS and its products. Understand their history, values, and what makes them unique in the sofa retail market. This knowledge will help you connect with the interviewers and show your genuine interest in being part of their team.
✨Show Your People Skills
As a Retail Sales Advisor, connecting with customers is key. During the interview, share examples of how you've successfully interacted with people in the past. Highlight your friendly and approachable nature, as well as any experiences where you’ve provided excellent service or resolved issues.
✨Demonstrate Product Passion
Even if you don’t have sales experience, showing enthusiasm for the products is crucial. Think about why you love sofas or home decor and be ready to discuss it. This passion can translate into helping customers find the perfect fit, which is exactly what DFS is looking for.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training process, team dynamics, or growth opportunities within the company. Asking insightful questions shows that you’re engaged and serious about the role, making a positive impression on your interviewers.
