The Sofa Delivery Company, part of the DFS Group, is seeking a Customer Delivery Manager to lead our Customer Delivery Centre in the United Kingdom. You will take full responsibility for site operations and service delivery.
You will manage a large team, drive performance with data, control costs, and support ESG goals while upholding our customer promise and values.
The role offers opportunities to lead, develop people, and contribute to continuing improvement across our delivery network.
Delivery Center Lead, Customer Experience & Ops employer: The Sofa Delivery Company (part of the DFS Group)
The Sofa Delivery Company, as part of the DFS Group, is an excellent employer that prioritises a supportive work culture and employee well-being. With a competitive salary, annual bonuses, and a flexible 4-on/4-off schedule, employees enjoy a balanced work-life dynamic while being part of a dedicated team focused on delivering exceptional customer service. Opportunities for growth and development within the company further enhance the rewarding experience of working in this role.
Contact Details:
The Sofa Delivery Company (part of the DFS Group) Recruitment Team
