At a Glance
- Tasks: Provide IT support and manage network solutions for staff and pupils.
- Company: Join Shiplake College, a vibrant independent school in beautiful countryside.
- Benefits: Competitive salary, free lunches, pension scheme, gym access, and a supportive environment.
- Other info: Opportunity for career growth in a collaborative team focused on excellence.
- Why this job: Make a real difference in a dynamic educational setting while developing your IT skills.
- Qualifications: Experience in IT support and strong communication skills are essential.
We're seeking a skilled, experienced and motivated IT Helpdesk and Network Manager to join our IT team as soon as possible. This is a great opportunity for someone with extensive experience of working in a customer focused IT environment. The successful candidate will provide on-site reactive support for the staff and pupils at Shiplake College, as well as proactive work, such as maintenance of our IT and AV estate, networking and implementation of new solutions as required.
This is a full-time, 40 hours per week (Monday to Friday 8am to 5pm) all year round role. Applicants must have excellent interpersonal skills and a qualification in IT or a closely related subject. Having the ability to communicate effectively with both staff and pupils will be key to positive stakeholder management. This role will suit a self-starter who is organised, is confident acting independently and is comfortable managing confidential information.
The successful candidate will report to our Director of Digital Strategy and will collaborate with an extended supplier network to ensure the IT offering at the College is kept to the highest standards. On rare occasions, evenings and weekends may be required in addition to the core hours.
Shiplake College is an independent boarding and day school for around 580 pupils aged 11 to 18. There has been a co-educational Sixth Form since 1998 and since September 2023 girls have been welcomed into Year 7 as the College became fully co-educational. Situated in 63 acres of beautiful countryside near Henley-on-Thames, we offer an outstanding education based on small class sizes, excellent facilities and dedicated teaching staff.
We offer a competitive salary, excellent free lunches and a contributory pension scheme together with access to our gym and sporting facilities and an excellent working environment.
Shiplake College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS). Shiplake College is an equal opportunities employer.
IT Helpdesk and Network Manager employer: The Society of Heads
Shiplake College is an exceptional employer, offering a supportive and collaborative work environment where IT professionals can thrive. With a commitment to employee growth, competitive salaries, and excellent benefits such as free lunches and access to gym facilities, the College fosters a culture of excellence and innovation in education. Located in the picturesque countryside near Henley-on-Thames, employees enjoy a unique opportunity to contribute to a vibrant community dedicated to the welfare and development of young people.
StudySmarter Expert Advice🤫
We think this is how you could land IT Helpdesk and Network Manager
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what The Society of Heads values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges The Society of Heads might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at The Society of Heads!
✨Direct Apply to The Society of Heads
Let's not forget to apply directly through the The Society of Heads website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Helpdesk and Network Manager
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at The Society of Heads.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at The Society of Heads. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at The Society of Heads
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
