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- Tasks: Lead operational strategy and enhance efficiency in a dynamic PR agency.
- Company: The Social PR is a vibrant agency specialising in experiential marketing and talent management.
- Benefits: Enjoy a collaborative culture, professional growth opportunities, and a chance to shape the agency's future.
- Why this job: Join a creative team, make impactful decisions, and foster a positive work environment.
- Qualifications: 3+ years in PR, strong leadership skills, and a passion for team culture.
- Other info: This is a full-time, mid-senior level role based in Manchester.
The predicted salary is between 28800 - 48000 ÂŁ per year.
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Direct message the job poster from The Social PR
Managing Director of The Social PR | Specialising in Experiential Marketing & Talent Management
Operations & Processes Manager:
We’re looking for a highly organised, driven PR Operations & Processes Manager to step into an exciting position within the leadership team. Working closely with the Managing Director, you’ll play a pivotal role in shaping our operational strategy and fostering a culture of continuous improvement.
Key Responsibilities:
- Process Optimisation: Develop and refine operational workflows to enhance efficiency and scalability across the agency
- Resource Management: Oversee resource allocation, ensuring teams are well-supported to meet client demands and project deadlines
- Technology Integration: Implement and manage tools that streamline operations, such as project management and time-tracking systems
- Financial Oversight: Collaborate with finance to monitor budgets, track expenditures, and ensure cost-effective operations
- Team Management: To work closely with the Managing Director to ensure clients are receiving the best possible service from the agency
- Client Liaison: To be client-facing where required and an integral part of ensuring client satisfaction is as strong as possible
- Performance Metrics: Establish KPIs to measure operational effectiveness and identify areas for improvement
- Culture Development: Uphold a strong company culture which is inclusive, motivating and creative
What We’re Looking For:
-A minimum of 3 years\’ experience in the PR industry
-Strong leadership and communication skills, with a confident and supportive approach
-Proven experience with finance administration and structure
-Highly organised and process-driven, with strong attention to detail
-A proactive team player who thrives in a collaborative environment
-Passion for building culture and team morale
-An understanding of Brand and Talent sectors is a plus
What You’ll Bring:
-A can-do, solution-focused attitude
-Confidence leading a team and making key operational decisions
-Ability to juggle multiple projects and keep things moving
-Integrity, accountability, and a deep sense of ownership in your work
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Public Relations and Communications Services
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Operations & Processes Manager employer: The Social PR
Contact Detail:
The Social PR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Processes Manager
✨Tip Number 1
Familiarise yourself with the latest trends in PR operations and processes. Understanding current best practices will not only help you in interviews but also demonstrate your commitment to continuous improvement, which is a key aspect of the role.
✨Tip Number 2
Network with professionals in the PR industry, especially those who have experience in operations management. Engaging with them can provide valuable insights and potentially lead to referrals, increasing your chances of landing the job.
✨Tip Number 3
Prepare to discuss specific examples of how you've optimised processes in previous roles. Being able to articulate your experience with process optimisation will showcase your suitability for the position and your proactive approach.
✨Tip Number 4
Research The Social PR's company culture and values. Tailoring your conversation to align with their focus on inclusivity and motivation will help you stand out as a candidate who fits well within their team.
We think you need these skills to ace Operations & Processes Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in PR and operations management. Focus on your leadership skills, process optimisation, and any technology integration you've managed in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention specific examples of how you've improved operational workflows or managed resources effectively in past positions.
Showcase Your Team Management Skills: Emphasise your experience in team management and collaboration. Provide examples of how you've fostered a positive team culture and supported team members to achieve their goals.
Highlight Financial Acumen: Since financial oversight is a key responsibility, include any relevant experience you have with budget management and cost-effective operations. This will demonstrate your ability to contribute to the company's financial health.
How to prepare for a job interview at The Social PR
✨Showcase Your Organisational Skills
As an Operations & Processes Manager, your ability to organise and optimise workflows is crucial. Prepare examples of how you've successfully streamlined processes in previous roles, highlighting the impact on efficiency and team performance.
✨Demonstrate Leadership Qualities
This role requires strong leadership skills. Be ready to discuss your experience in managing teams, resolving conflicts, and fostering a collaborative environment. Share specific instances where your leadership made a difference.
✨Understand Financial Oversight
Since financial oversight is part of the job, brush up on your knowledge of budget management and cost-effective operations. Be prepared to discuss how you've previously collaborated with finance teams to monitor budgets and track expenditures.
✨Emphasise Client Liaison Experience
Client satisfaction is key in this role. Prepare to talk about your experience in client-facing situations, including how you've ensured clients received excellent service and how you handled any challenges that arose.
