Senior Programme Delivery Coordinator - Volunteering
Senior Programme Delivery Coordinator - Volunteering

Senior Programme Delivery Coordinator - Volunteering

Volunteer 24900 - 35000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Aspiring Professionals Programme and manage volunteer recruitment and mentoring.
  • Company: Join a leading organisation focused on social mobility and community impact.
  • Benefits: Enjoy flexible working, generous leave, and a supportive team environment.
  • Why this job: Make a real difference in young people's lives while developing your leadership skills.
  • Qualifications: Strong communication skills and a passion for social mobility are essential.
  • Other info: Opportunity for career growth and collaboration across the UK.

The predicted salary is between 24900 - 35000 £ per year.

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Application Deadline: 15 February 2026

Department: Programme Delivery

Employment Type: Fixed Term - Full Time

Location: London, UK

Reporting To: Programme Manager

Compensation: GBP 29,900 / year

Description

Contract Type: Full-time / 18 Month Fixed-Term Contract

Salary Band: GBP 29,900, plus GBP 2,200 London weighting if applicable

Location: Birmingham, Glasgow, London, Liverpool, Manchester or Newcastle

Hours: 5 days per week; 9AM-5.30PM (flexible working hours available).

Start date: 9th March 2026 or ASAP, as agreed with candidate

The Opportunity

The postholder will be responsible for supporting with the oversight of our Aspiring Professionals Programme and Programme Delivery team, with approximately 70% of the activity provision sitting within our Volunteering and Mentoring provision. The SMF offers in-person and online support and opportunities, so this role will involve providing virtual and in-person support to students and working with employers across the UK.

Line Management

  • Set and monitor goals for performance and development with direct reports
  • Coach staff, providing timely feedback and guidance
  • Evaluate performance on an ongoing basis, providing training and development opportunities where required

Project and Delivery Management

  • Project manage key delivery projects including the recruitment and retention of volunteers and mentors, event provision, student services and other programme work areas
  • Allocate staff to work areas across the Aspiring Professionals Programme, ensuring priority areas are being considered and work is allocated effectively

Monitoring and Evaluation

  • Monitor progress on ongoing key delivery areas, taking corrective action where necessary and supporting the team to adapt where necessary
  • Oversee Salesforce data and other relevant platforms ensuring accuracy and timely updates

Stakeholder Management

  • Steward relationships with critical stakeholders
  • Support staff to communicate efficiently with stakeholders
  • Identify opportunities for efficiency within process and work with the team to implement change

Person Specification

We need someone who will demonstrate our organisational skills-based competencies - as listed below.

  • Leadership
  • Communication
  • Adaptability
  • Professionalism
  • Decision-making

Technical knowledge, understanding and experience required:

  • Proficient in Microsoft Office
  • A basic level of understanding of project management
  • Safeguarding and GDPR processes
  • A good understanding of the social mobility landscape
  • A good understanding of the barriers young people face in accessing university and high-quality careers

Ways of working:

Most of our work is office based, but you will spend a lot of time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom. This role may require you to staff residentials for students on our Programme. This means that during the summer period (Jul - Aug) you will be expected to stay overnight on-site (in the UK - exact location to be confirmed closer to the time) for a period of up to two-weeks, help run the residential and be responsible for the welfare of the young people involved.

Travel:

Able to travel around the UK as necessary. Some travel, to other offices and other locations, will occasionally be expected.

Benefits

  • 36/37 days (England & Wales and Scotland respectively - includes bank holidays) calculated on a pro rata basis with 3 of these days reserved for the annual end of year office closure.
  • Cycle to Work Scheme
  • 5% Salary sacrifice pension scheme with enhanced matching employer contributions
  • Employee Assistance Programme available to staff and their family
  • Flexible work options such as hybrid working, flexitime, part-time
  • Regular staff team building and business planning "away days"

How to Apply

Interested candidates should apply by submitting to our application portal Pinpoint the following information by 23:59pm, on Sunday 15th February 2026.

  • Please outline why are interested in the role (500 words max).
  • What do you think motivates volunteers to support social mobility programmes? (250 words max)
  • How do you think volunteers could play a meaningful role in helping students overcome barriers to accessing university, degree apprenticeships, and high-quality careers? (250 words max)

Please note that generic applications and CV's will not be considered. If you have any questions about the role, please contact Fiona Peacock; fiona.peacock@socialmobility.org.uk

Interviews: First round interviews will take place week commencing 23rd February 2026 with slots throughout the working day. Interview candidates may be asked to complete online tests; this will be arranged after interview.

Senior Programme Delivery Coordinator - Volunteering employer: The Social Mobility Foundation

As a Senior Programme Delivery Coordinator - Volunteering, you will join a dynamic team dedicated to enhancing social mobility through impactful volunteering and mentoring initiatives. Our London office fosters a collaborative work culture with flexible working options, generous leave entitlements, and a commitment to employee development, ensuring that you can grow both personally and professionally while making a meaningful difference in the lives of young people across the UK.
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Contact Detail:

The Social Mobility Foundation Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Programme Delivery Coordinator - Volunteering

✨Tip Number 1

Get to know the company and its mission! Before your interview, do a bit of research on the organisation's values and goals. This will help you tailor your answers and show that you're genuinely interested in the role.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.

✨Tip Number 3

Show off your skills! Be ready to discuss specific examples from your past experiences that demonstrate your leadership, communication, and adaptability. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

✨Tip Number 4

Don’t forget to ask questions! At the end of the interview, have a few thoughtful questions prepared. This shows your interest in the role and helps you determine if the company is the right fit for you.

We think you need these skills to ace Senior Programme Delivery Coordinator - Volunteering

Project Management
Leadership
Communication Skills
Adaptability
Decision-Making
Microsoft Office Proficiency
Understanding of Safeguarding and GDPR Processes
Knowledge of Social Mobility Landscape
Awareness of Barriers Young People Face in Accessing University
Stakeholder Management
Monitoring and Evaluation
Coaching and Staff Development
Data Management
Event Management

Some tips for your application 🫡

Be Genuine: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for volunteering and social mobility. Authenticity goes a long way!

Tailor Your Responses: Make sure to tailor your answers to the specific questions asked. We’re looking for insights into why you’re interested in this role and how you see volunteers making an impact. Use examples from your own experiences to back up your points.

Keep It Concise: We know you have a lot to say, but remember to keep your responses clear and to the point. Stick to the word limits provided and make every word count. This shows us you can communicate effectively, which is key for this role!

Proofread Before Submitting: Before hitting that submit button, give your application a good once-over. Typos and grammatical errors can distract from your message. A polished application reflects your professionalism and attention to detail, which we value highly!

How to prepare for a job interview at The Social Mobility Foundation

✨Know the Programme Inside Out

Before your interview, make sure you thoroughly understand the Aspiring Professionals Programme and its objectives. Familiarise yourself with the challenges young people face in accessing higher education and careers, as well as how volunteering can make a difference. This knowledge will help you answer questions confidently and show your genuine interest in the role.

✨Showcase Your Leadership Skills

As a Senior Programme Delivery Coordinator, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed teams or projects. Highlight how you set goals, provided feedback, and adapted to challenges. This will illustrate your capability to lead and inspire others in the role.

✨Prepare for Stakeholder Management Questions

Expect questions about how you would manage relationships with stakeholders. Think of specific instances where you've effectively communicated with various parties or resolved conflicts. Be ready to discuss your approach to building rapport and ensuring everyone is on the same page, as this is crucial for the success of the programme.

✨Practice Your Communication Skills

Since this role involves a lot of communication, both in-person and virtually, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with friends or family, focusing on your ability to convey ideas effectively. This will help you feel more comfortable during the actual interview and leave a positive impression.

Senior Programme Delivery Coordinator - Volunteering
The Social Mobility Foundation

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