At a Glance
- Tasks: Welcome guests, manage their experience, and create lasting connections.
- Company: SíSí, a vibrant rooftop restaurant and bar in Glasgow's Merchant City.
- Benefits: Dynamic work environment, discounts across Europe, and growth opportunities.
- Other info: Join a diverse team that celebrates authenticity and creativity.
- Why this job: Be the face of hospitality, making every guest feel valued and special.
- Qualifications: Personable, observant, and passionate about creating memorable experiences.
The predicted salary is between 22000 - 28000 £ per year.
Your Mission, Should You Choose to Accept It… As a Host/Hostess at The Social Hub, you're the first smiling face our guests see, and the one who sets the tone for everything that follows. You’re a natural connector, welcoming everyone with warmth, managing the guest flow with grace, and keeping things running smoothly from entrance to table. Whether it’s handling reservations, coordinating with the service team, or remembering a regular’s favourite spot, your role is all about making people feel seen and valued.
At SíSí, hospitality starts before our guests sit down. We're looking for a warm, confident and naturally curious Host / Guest Experience team member who understands that great hospitality is about knowing your guests, remembering the details and making people feel genuinely welcome. This isn't simply a role where you'll greet guests, show them to their table and hand them a menu. You'll be the face of SíSí — creating relationships with our guests, getting to know our regulars, understanding what brings people through our doors and helping make every visit feel personal. Think of it as part host, part concierge, part guest experience expert.
In Case You Don’t Know Who We Are: Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.
What You’ll Do: You'll be the first and last impression of SíSí, welcoming guests into the venue and helping shape their experience from the moment they arrive. You'll build a genuine understanding of our guests — remembering names, recognising regulars, understanding preferences and anticipating what they might need before they ask. You'll work closely with the restaurant and management teams to ensure every guest feels looked after, while helping create the energy and atmosphere that makes SíSí special. Your responsibilities will include:
- Warmly welcoming every guest into SíSí
- Managing the arrival and departure experience
- Building genuine relationships with regular guests and getting to know our customers
- Remembering guest names, preferences, occasions and previous visits
- Recognising returning guests and making them feel known and valued
- Acting as a concierge for the venue — confidently answering questions and making recommendations
- Helping guests navigate our food, cocktail and drinks offerings
- Understanding the wider SíSí experience and being able to recommend what to do, see and enjoy within the venue
- Managing reservations and guest enquiries with confidence and attention to detail
- Working closely with the restaurant, bar and management teams to ensure a seamless guest journey
- Anticipating guest needs and proactively looking for opportunities to elevate their experience
- Managing special occasions, VIPs and guest requests with care and discretion
- Handling guest feedback professionally and escalating issues when required
- Supporting the team with the smooth flow of service during busy periods
- Helping to create an energetic, welcoming and memorable atmosphere from the moment guests arrive
KNOW YOUR GUESTS. KNOW YOUR VENUE. The best hosts don't just know where a table is. They know who is sitting at it. They know that one guest might want to be introduced to the latest cocktail on the menu, while another has been coming to SíSí every Friday for months and has a favourite table. They remember the birthday from last time. They know which guests are visiting Glasgow for the weekend. They notice when a regular walks through the door. They understand that the smallest details can make the biggest difference. You'll help us build that level of personal connection with our guests and make SíSí feel like a place where people are genuinely known.
What You’ll Have: We're looking for someone who naturally enjoys meeting people and building relationships. You'll be:
- Warm, welcoming and naturally personable
- Confident and comfortable speaking with all types of guests
- Naturally curious and genuinely interested in people
- Highly observant and great at remembering details
- A strong communicator with excellent attention to detail
- Calm, composed and professional, even during busy periods
- Confident handling guest requests and finding solutions
- Knowledgeable about hospitality, restaurants, bars and the Glasgow scene — or excited to learn
- Someone who takes pride in knowing their venue inside and out
- Naturally proactive and always looking for ways to make someone's experience better
- Comfortable working as part of a busy, high-energy team
Previous experience in a host, concierge, front-of-house, hotel or premium hospitality role is beneficial, but we're equally interested in your personality and approach. If you're someone who remembers faces, remembers names and genuinely enjoys making people feel special, we'd love to hear from you.
Why SÍSÍ? SíSí is a rooftop restaurant and bar in the heart of Glasgow's Merchant City, bringing together bold flavours, creative cocktails, great music and an unforgettable atmosphere. You'll be at the centre of it all. You'll meet new people every day, build relationships with our regulars and help create the kind of guest experience that turns first-time visitors into familiar faces. This is an opportunity to develop your career in hospitality while becoming a key part of the SíSí experience. We're looking for someone who wants to be more than a host. Someone who wants to know our guests, know our venue and make people feel like they belong here.
What We Offer:
- The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future
- The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change
- The chance to learn and grow in your role with the potential for future growth
- Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
- A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff
Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.
Host/Hostess (part-time) employer: The Social Hub
At The Social Hub, we pride ourselves on being a dynamic and innovative employer that redefines the hospitality experience. Our vibrant work culture fosters creativity and inclusivity, offering employees opportunities for personal and professional growth while enjoying fantastic benefits like discounts across our European properties. Join us in creating memorable experiences for our guests in a supportive environment where your unique contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Host/Hostess (part-time)
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at The Social Hub and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Host/Hostess (part-time)
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at The Social Hub that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at The Social Hub.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at The Social Hub get a sense of who you are beyond your experience!
How to prepare for a job interview at The Social Hub
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at The Social Hub and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
