At a Glance
- Tasks: Welcome guests, manage check-ins, and provide top-notch service in a vibrant environment.
- Company: Join TSH, a game-changing innovator in the hospitality industry.
- Benefits: Dynamic work culture, growth opportunities, and awesome discounts for you and your friends.
- Other info: Embrace diversity and authenticity in a workplace where everyone belongs.
- Why this job: Be part of a fun team that redefines hospitality and makes every guest's stay unforgettable.
- Qualifications: Experience in hospitality, a positive attitude, and a knack for multitasking.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Come reimagine hospitality with us as our new super host of our Glasgow location! We\'re looking for enthusiastic full-time Receptionists, who could cover night shifts.
Your Mission Should You Choose To Accept It…
As our Community Host, you’ll be operating in all of our front of house areas, making sure that each guest is having the best possible TSH-experience. Whether you’re providing a flawless welcome and check in, awesome service in our restaurant and bars or just having a chat to make their stay truly unforgettable — you are at the forefront of our guest facing operation. You know everything about our products and how to (cross-)sell these to our guests. And it’s because of you that everyone who enters our Florence location will become a raving fan of TSH instantly!
In Case You Don’t Know Who We Are:
Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.
What You’ll Do
- You make sure everyone gets a warm welcome as soon as they walk in
- You\'ll help our guests with a smooth check-in
- You’ll be a secret concierge to the city, answering all of your guests’ questions about the best places to visit, eat, shop or party
- Tidy home’s a happy home. You’ll make sure everything is spick and span in all areas and ready for the following shift
- You’ll help our guests with any requests or demands regarding our facilities (you may even pick up some new tech skills along the way!)
Who You Are
- You have a flexible, hands-on, motivated and positive approach
- You’re an octopus that loves to get your dexterity skills into action
- You have a background in hospitality, preferably in a hotel environment
- You love responsibility and handle stressful peak periods like a pro
- Fluent in English – Know any other languages? The more the merrier!
- Hard working, responsible and a “let’s do this!” mentality
- You’re legally allowed to work in UK
What We Offer
- The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future
- The chance to learn and grow in your role with the potential for future growth
- Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
- A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff
Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.
Night Receptionist in Glasgow employer: The Social Hub Group
At TSH, we pride ourselves on being a trailblazer in the hospitality industry, offering a vibrant and inclusive work culture that encourages creativity and individuality. As a Night Receptionist in our Glasgow location, you'll enjoy fantastic employee benefits, including discounts across our European properties, and ample opportunities for personal and professional growth within a dynamic, multi-national environment. Join us to be part of a team that values authenticity and fosters a sense of community, making every day at work an exciting adventure.
StudySmarter Expert Advice🤫
We think this is how you could land Night Receptionist in Glasgow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Social Hub Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Social Hub Group
Don't be shy about reaching out to The Social Hub Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Receptionist in Glasgow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Social Hub Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Social Hub Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
