Night Receptionist

Night Receptionist

Glasgow Full-Time 24000 - 36000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome guests, manage check-ins, and provide top-notch service in a vibrant environment.
  • Company: Join TSH, a game-changing innovator in the hospitality industry.
  • Benefits: Dynamic work culture, growth opportunities, and awesome discounts for you and your friends.
  • Why this job: Be part of a fun team that redefines hospitality and makes every guest's stay unforgettable.
  • Qualifications: Experience in hospitality, a positive attitude, and a knack for multitasking.
  • Other info: Embrace diversity and authenticity in a workplace where everyone belongs.

The predicted salary is between 24000 - 36000 ÂŁ per year.

Overview

Come reimagine hospitality with us as our new super host of our Glasgow location! We\’re looking for enthusiastic full-time Receptionists, who could cover night shifts.

Your Mission Should You Choose To Accept It…

As our Community Host, you’ll be operating in all of our front of house areas, making sure that each guest is having the best possible TSH-experience. Whether you’re providing a flawless welcome and check in, awesome service in our restaurant and bars or just having a chat to make their stay truly unforgettable — you are at the forefront of our guest facing operation. You know everything about our products and how to (cross-)sell these to our guests. And it’s because of you that everyone who enters our Florence location will become a raving fan of TSH instantly!

In Case You Don’t Know Who We Are:

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.

What You’ll Do

  • You make sure everyone gets a warm welcome as soon as they walk in
  • You\’ll help our guests with a smooth check-in
  • You’ll be a secret concierge to the city, answering all of your guests’ questions about the best places to visit, eat, shop or party
  • Tidy home’s a happy home. You’ll make sure everything is spick and span in all areas and ready for the following shift
  • You’ll help our guests with any requests or demands regarding our facilities (you may even pick up some new tech skills along the way!)

Who You Are

  • You have a flexible, hands-on, motivated and positive approach
  • You’re an octopus that loves to get your dexterity skills into action
  • You have a background in hospitality, preferably in a hotel environment
  • You love responsibility and handle stressful peak periods like a pro
  • Fluent in English – Know any other languages? The more the merrier!
  • Hard working, responsible and a “let’s do this!” mentality
  • You’re legally allowed to work in UK

What We Offer

  • The opportunity to work at a dynamic, multi-national company. Not just another hotel – we’re a game changing innovator, challenging every convention and defining the future
  • The chance to learn and grow in your role with the potential for future growth
  • Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
  • A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

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Night Receptionist employer: The Social Hub Group

At TSH, we pride ourselves on being a trailblazer in the hospitality industry, offering a vibrant and inclusive work culture that encourages creativity and individuality. As a Night Receptionist in our Glasgow location, you'll enjoy fantastic employee benefits, including discounts across our European properties, and ample opportunities for personal and professional growth within a dynamic, multi-national environment. Join us to be part of a team that values authenticity and fosters a sense of community, making every day at work an exciting adventure.
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Contact Detail:

The Social Hub Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Night Receptionist

✨Tip Number 1

Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This way, you can tailor your answers to show you're a perfect fit for their fun and creative environment!

✨Tip Number 2

Practice your hospitality skills! Think of scenarios where you might need to handle guest requests or complaints. Role-playing with a friend can help you feel more confident and ready to impress during the interview.

✨Tip Number 3

Don’t forget to highlight your flexibility and hands-on approach. Share examples from your past experiences where you’ve gone above and beyond for guests. This will show them you’re the motivated Community Host they’re looking for!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our innovative team. Let’s make this happen together!

We think you need these skills to ace Night Receptionist

Customer Service
Hospitality Experience
Check-in Procedures
Communication Skills
Problem-Solving Skills
Flexibility
Attention to Detail
Multitasking
Knowledge of Local Attractions
Teamwork
Positive Attitude
Responsibility
Dexterity Skills
Fluency in English

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your true self shine through! We want to see your enthusiasm for hospitality and how you can bring a unique flair to our team. Don’t be afraid to show us what makes you, you!

Tailor Your Application: Make sure to customise your application to fit the Night Receptionist role. Highlight any relevant experience in hospitality and how you can contribute to creating unforgettable experiences for our guests. We love seeing how you connect with our mission!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps – we’re all about making things simple!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our community!

How to prepare for a job interview at The Social Hub Group

✨Know the Company Inside Out

Before your interview, take some time to research TSH and its unique hospitality approach. Understand their values, mission, and what sets them apart from traditional hotels. This will not only impress your interviewers but also help you align your answers with their culture.

✨Show Off Your People Skills

As a Night Receptionist, you'll be the face of TSH during the night shifts. Be prepared to share examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for guests, as this will demonstrate your commitment to creating unforgettable experiences.

✨Prepare for Scenario Questions

Expect questions that put you in hypothetical situations, like handling a difficult guest or managing multiple requests at once. Practice your responses to these scenarios, focusing on your problem-solving skills and ability to stay calm under pressure. This will show that you're ready for the fast-paced environment.

✨Be Yourself and Have Fun

TSH values authenticity, so don’t be afraid to let your personality shine through during the interview. Share your passion for hospitality and why you want to be part of their innovative team. A positive attitude and genuine enthusiasm can make a lasting impression!

Night Receptionist
The Social Hub Group
Location: Glasgow
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