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- Tasks: Create unforgettable experiences for guests in a vibrant community hub.
- Company: TSH is a fun and creative hospitality brand redefining the hotel experience.
- Benefits: Flexible hours, competitive pay, and a lively work environment.
- Why this job: Join us to shape the future of hospitality and connect with diverse guests.
- Qualifications: Passion for customer service and a friendly, outgoing personality.
- Other info: Be part of a dynamic team in the heart of Glasgow's Merchant district.
The predicted salary is between 24000 - 36000 £ per year.
Come reimagine hospitality with us as our new super host of our Glasgow location!
Your Mission Should You Choose To Accept It… Located in the heart of the Merchant district in the city center of Glasgow, The Social Hub operates around 500 rooms, retail spaces, a restaurant, and a rooftop bar, as well as a thriving co‑working community. We’re so much more than just a hotel. Are you ready to reimagine hospitality with us and establish TSH in the heart of the Glaswegian community?
As our Community Host, you’ll be operating in all of our front‑of‑house areas, making sure that each guest is having the best possible TSH‑experience. Whether you’re providing a flawless welcome and check‑in, awesome service in our restaurant and bars or just having a chat to make their stay truly unforgettable ― you are at the forefront of our guest‑facing operation.
You know everything about our products and how to cross‑sell these to our guests. And it’s because of you that everyone who enters our Glasgow location will become a raving fan of TSH instantly!
In Case You Don’t Know Who We Are: Known for being the rule‑breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short‑stay options, gyms, talks, events, rooftop bar and eat.
Community Host employer: The Social Hub Group
Contact Detail:
The Social Hub Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Host
✨Tip Number 1
Get to know the company culture! Before your interview, dive into The Social Hub's vibe. Check out their social media and website to see how they engage with the community. This will help you connect during your chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Community Host, you'll be interacting with guests all day long. Role-play common scenarios with friends or family to boost your confidence. Think about how you can make every guest feel special and welcome – that's what TSH is all about!
✨Tip Number 3
Show off your local knowledge! Being in the heart of Glasgow means you should know the best spots around. Share your favourite places to eat, drink, and explore during your interview. This will demonstrate your passion for the city and how you can enhance the guest experience.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a chance to stand out. Plus, you’ll get all the latest updates on our roles and events, so you won’t miss a beat in your job search!
We think you need these skills to ace Community Host
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your true self shine through! We want to see your unique personality and how you can bring that to our community. Don't be afraid to be a bit creative and show us why you're the perfect fit for our vibrant team.
Tailor Your Application: Make sure to customise your application to reflect the role of Community Host. Highlight your experience in hospitality and any relevant skills that align with our mission to reimagine hospitality. This shows us that you understand what we're all about!
Be Clear and Concise: While we love creativity, clarity is key! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at The Social Hub Group
✨Know Your Community
Before the interview, do some research on Glasgow and its vibrant community. Understand local events, popular spots, and what makes the Merchant district special. This will show your potential employer that you’re not just passionate about hospitality but also about connecting guests with the local culture.
✨Showcase Your People Skills
As a Community Host, your role is all about interaction. Prepare examples of how you've provided excellent customer service in the past. Think of specific situations where you turned a guest's experience around or went above and beyond to make someone feel welcome. This will highlight your ability to create unforgettable experiences.
✨Be Ready to Cross-Sell
Familiarise yourself with the products and services offered at The Social Hub. During the interview, be prepared to discuss how you would promote these to guests. Think creatively about how you can enhance their stay by suggesting activities or amenities that fit their interests.
✨Embrace the Fun Culture
TSH prides itself on being a fun and creative environment. Be yourself during the interview! Share your personality and let your enthusiasm for hospitality shine through. Show that you can bring energy and positivity to the team, making every guest's experience memorable.