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- Tasks: Welcome guests, serve food and drinks, and provide local insights.
- Company: Join a game-changing hospitality innovator in the heart of Glasgow.
- Benefits: Dynamic work environment, growth opportunities, and discounts across Europe.
- Why this job: Be part of a vibrant community and redefine hospitality experiences.
- Qualifications: Hospitality experience, positive attitude, and flexibility.
- Other info: Embrace diversity and authenticity in a fun workplace.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Come reimagine hospitality with us at our Glasgow location! Located in the heart of the Merchant district in the city centre of Glasgow, The Social Hub operates around 500 rooms, retail spaces, a restaurant, and a rooftop bar, as well as a thriving co‑working community. We’re so much more than just a hotel. Are you ready to establish TSH in the heart of the Glaswegian community?
As our Community Host, you’ll be operating in all of our front‑of‑house areas, ensuring that each guest has the best possible TSH experience. Whether you’re providing a flawless welcome and check‑in, awesome service in our restaurant and bars, or just having a chat to make their stay truly unforgettable, you are at the forefront of our guest‑facing operation. You know everything about our products and how to cross-sell these to our guests. It’s because of you that everyone who enters our Glasgow location will become a raving fan of TSH instantly!
What You’ll Do:
- You make sure everyone gets a warm welcome as soon as they walk in.
- You’ll help our guests at our self‑check‑in kiosks (we have no reception desk).
- You get to stretch your F&D skills by preparing and serving a variety of local dishes.
- You’ll brew delicious coffee one day and mix our signature cocktail the next.
- You’ll be a secret concierge to the city, answering all of your guests’ questions about the best places to visit, eat, shop, or party.
- You’ll ensure everything is spick and span in all areas and ready for the following shift.
- You’ll help our guests with any requests or demands regarding our facilities.
Who You Are:
- You have a flexible, hands‑on, motivated, and positive approach.
- You’re an octopus that loves to get your dexterity skills into action.
- You have a background in hospitality, preferably in a hotel environment.
- You love responsibility and handle stressful peak periods like a pro.
- Fluent in English – know any other languages? The more the merrier!
- Hard working, responsible, and a “let’s do this!” mentality.
- You’re a European citizen or legally allowed to work in The Netherlands.
What We Offer:
- The opportunity to work at a dynamic, multi‑national company.
- The chance to learn and grow in your role with the potential for future growth.
- Awesome discounts in all our properties in Europe for you and your friends and family!
- A wonderful workplace to call home, full of events, fun colleagues, and all the other amazing salary/benefits stuff.
Who you are is how we want you to be. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion, or culture. Your authenticity keeps our team diverse. Come as you are.
Interested in building your career at The Social Hub? Get future opportunities sent straight to your email.
Community Host employer: The Social Hub Group
Contact Detail:
The Social Hub Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Host
✨Tip Number 1
Get to know the company culture before your interview. Dive into their social media and website to understand their vibe. This way, you can tailor your conversation to show how you fit right in with their community spirit!
✨Tip Number 2
Practice your hospitality skills! Whether it’s serving coffee or chatting with friends, showcase your ability to create a warm atmosphere. Bring that energy to your interview – they’ll want to see your passion for making guests feel at home.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend events where TSH is involved. Building relationships can give you insider info and might just land you a recommendation when applying through our website.
✨Tip Number 4
Be ready to demonstrate your problem-solving skills. Think of examples where you’ve handled tricky situations in hospitality. Show them you can keep calm under pressure and still deliver an unforgettable experience for guests!
We think you need these skills to ace Community Host
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your true self shine through! We want to see your unique personality and how you can bring that to our vibrant community at TSH. Don't be afraid to be a bit creative!
Tailor Your Application: Make sure to customise your application for the Community Host role. Highlight your hospitality experience and any relevant skills that match what we're looking for. This shows us you really understand what it means to reimagine hospitality with us.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key experiences and skills are easy to spot. A well-structured application helps us see why you're the perfect fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you'll find all the info you need about the role and our amazing company culture!
How to prepare for a job interview at The Social Hub Group
✨Know Your Stuff
Before the interview, dive deep into The Social Hub's values and offerings. Familiarise yourself with their unique hospitality approach and be ready to discuss how you can contribute to creating unforgettable experiences for guests.
✨Show Off Your Personality
As a Community Host, your personality is key! Be yourself during the interview. Share stories that highlight your positive attitude and hands-on approach, especially in high-pressure situations. They want to see the real you!
✨Prepare for Role-Play
Expect some role-playing scenarios where you might need to demonstrate how you'd handle guest interactions. Think about how you would welcome a guest or resolve a common issue. Practising these scenarios can help you shine.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the company. Ask about team dynamics, community events, or how they envision the future of hospitality at The Social Hub. It shows you're genuinely interested!
