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- Tasks: Supervise front of house staff and create unforgettable guest experiences.
- Company: Join The Social Hub, a game-changing hospitality innovator in Glasgow.
- Benefits: Dynamic work environment, growth opportunities, and awesome discounts for you and your friends.
- Other info: Embrace diversity and authenticity in a fun, inclusive workplace.
- Why this job: Be part of a vibrant community and redefine hospitality with us.
- Qualifications: 1 year of hotel or team leading experience; great communication skills.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Community Supervisor role at The Social Hub (B CorpTM). Come join the future of hospitality and be the new Community Supervisor of our Glasgow location. Located in the heart of the Merchant district in the city centre of Glasgow, The Social Hub operates around 500 rooms, retail spaces, a restaurant and rooftop-bar, as well as a thriving co-working community. We’re so much more than just a hotel. Are you ready to reimagine hospitality with us and establish TSH in the heart of the Glaswegian community?
What You’ll Do
- You’ll supervise and work together with our front of house staff to assist our guests in all their needs.
- Whether you’re providing a flawless welcome and check in, awesome service in our restaurant and bars or making great new connections, it’s up to you to spread the TSH magic!
- You know about our product offering and how to (cross-)sell these products to our guests.
- Any guest or team member question or complaint that comes in, you handle it like a pro. This also goes for any technical issue that may occur.
- You’re awesome at keeping an overview of all things happening at the hotel and know how to keep a cool head in sticky situations.
- You love to share your TSH-wisdom. When team members have questions or need assistance, you come to their rescue!
- You’re the internal TSH networker. You connect with your guest community and know exactly what’s going on at all times and how to cater to their needs.
- Have fun! Spread smiles and good vibes knowing that employees and guests enjoying themselves and connecting with each other is what this is all about.
Who You Are
- You have a flexible, hands-on, motivated and positive approach.
- You have at least 1 year of hotel experience or team leading experience.
- You always have a helicopter view and know exactly when to be where and how to best assist the team.
- You love responsibility and handle stressful peak periods like a pro.
- You have good communication skills in English (Speak any other languages? The more the merrier!).
- You’re hard working, responsible and have a "let’s do this!" mentality.
- You build, lead and inspire motivated, happy teams like a natural.
- You’re legally allowed to work in the UK.
What We Offer
- The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future.
- The chance to learn and grow in your role with the potential for future growth.
- Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
- A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff.
Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.
Community Supervisor in Glasgow employer: The Social Hub (B CorpTM)
Contact Detail:
The Social Hub (B CorpTM) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Supervisor in Glasgow
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of the TSH family.
✨Tip Number 2
Practice your people skills! As a Community Supervisor, you'll be interacting with guests and staff all day. Role-play common scenarios with a friend to boost your confidence and ensure you're ready to handle any situation that comes your way.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company. This can give you valuable insights and might even lead to a referral!
✨Tip Number 4
Apply through our website for the best chance at landing the job. It shows you're serious about joining TSH and makes it easier for us to keep track of your application. Plus, who doesn't love a smooth application process?
We think you need these skills to ace Community Supervisor in Glasgow
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your own style and flair into your cover letter and CV.
Tailor Your Application: Make sure to tailor your application specifically for the Community Supervisor role. Highlight your relevant experience in hospitality and how it aligns with our mission at The Social Hub. We love seeing how you connect your skills to what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Use bullet points where necessary to make your achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at The Social Hub (B CorpTM)
✨Know the Company Inside Out
Before your interview, make sure you research The Social Hub thoroughly. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their community.
✨Showcase Your People Skills
As a Community Supervisor, you'll be interacting with guests and team members constantly. Prepare examples from your past experiences where you've successfully handled guest complaints or fostered team spirit. Highlighting your communication skills and ability to connect with others will set you apart.
✨Demonstrate Problem-Solving Abilities
Expect questions about how you would handle stressful situations or technical issues. Think of specific scenarios where you kept a cool head under pressure. Sharing these stories will illustrate your capability to manage challenges effectively, which is crucial for this role.
✨Bring Your Enthusiasm
The Social Hub values positivity and a 'let's do this!' mentality. During your interview, let your passion for hospitality shine through. Share why you love working in this field and how you plan to spread good vibes among guests and colleagues alike. A positive attitude can be contagious!