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For Companies At a Glance
- Tasks: Supervise front of house staff and ensure guests have an amazing experience.
- Company: Join The Social Hub, a game-changing innovator in hospitality.
- Benefits: Dynamic work environment, growth opportunities, and awesome discounts for you and your friends.
- Why this job: Be part of a vibrant community and redefine hospitality in Glasgow.
- Qualifications: 1 year of hotel or team leading experience; great communication skills.
- Other info: Embrace diversity and authenticity in a fun, inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Community Supervisor role at The Social Hub (B Corp™)
Come join the future of hospitality and be the new Community Supervisor of our Glasgow location. Located in the heart of the Merchant district in the city centre of Glasgow, The Social Hub operates around 500 rooms, retail spaces, a restaurant and rooftop-bar, as well as a thriving co-working community. We’re so much more than just a hotel. Are you ready to reimagine hospitality with us and establish TSH in the heart of the Glaswegian community?
What You’ll Do
- You’ll supervise and work together with our front of house staff to assist our guests in all their needs. Whether you’re providing a flawless welcome and check in, awesome service in our restaurant and bars or making great new connections, it’s up to you to spread the TSH magic!
- You know about our product offering and how to (cross-)sell these products to our guests
- Any guest or team member question or complaint that comes in, you handle it like a pro. This also goes for any technical issue that may occur
- You’re awesome at keeping an overview of all things happening at the hotel and know how to keep a cool head in sticky situations
- You love to share your TSH-wisdom. When team-members have questions or need assistance, you come to their rescue!
- You’re the internal TSH networker. You connect with your guest community and know exactly what\’s going on at all times and how to cater to their needs
- Have fun! Spread smiles and good vibes knowing that employees and guests enjoying themselves and connecting with each other is what this is all about
Who You Are
- You have a flexible, hands-on, motivated and positive approach
- You have at least 1 year of hotel experience or team leading experience
- You’re the internal TSH networker. You connect with your guest community and know exactly what\’s going on at all times and how to cater to their needs
- You always have a helicopter view and know exactly when to be where and how to best assist the team
- You love responsibility and handle stressful peak periods like a pro
- You have good communication skills in English (Speak any other languages? The more the merrier!)
- You’re hard working, responsible and have a “let’s do this!” mentality
- You build, lead and inspire motivated, happy teams like a natural
- You’re legally allowed to work in the UK
What We Offer
- The opportunity to work at a dynamic, multi-national company. Not just another hotel – we’re a game changing innovator, challenging every convention and defining the future
- The chance to learn and grow in your role with the potential for future growth
- Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
- A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff
Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.
Glasgow, Scotland, United Kingdom
#J-18808-Ljbffr
Community Supervisor employer: The Social Hub (B Corp™)
Contact Detail:
The Social Hub (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, dive into The Social Hub's vibe. Check out their social media and website to see how they engage with the community. This will help you connect during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Community Supervisor, you'll be all about connecting with guests and team members. Role-play common scenarios with a friend or family member to boost your confidence in handling questions or complaints like a pro.
✨Tip Number 3
Show off your leadership style! Think of examples from your past experience where you've led a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate how you can inspire and motivate others at The Social Hub.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep the conversation going and remind them why you’d be a fantastic fit for the Community Supervisor role.
We think you need these skills to ace Community Supervisor
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm for hospitality and community. Remember, we’re all about good vibes!
Tailor Your Application: Make sure to tailor your application to the Community Supervisor role. Highlight your relevant experience and skills that match what we’re looking for. It’s all about showing us why you’re the perfect fit for our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the heart of your experience and what you can bring to The Social Hub. No need for fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and straightforward. We can’t wait to hear from you!
How to prepare for a job interview at The Social Hub (B Corp™)
✨Know the TSH Magic
Before your interview, dive deep into what makes The Social Hub special. Familiarise yourself with their unique offerings and values. This will help you articulate how you can contribute to spreading that TSH magic during your time as a Community Supervisor.
✨Showcase Your People Skills
As a Community Supervisor, you'll be the go-to person for both guests and team members. Prepare examples of how you've successfully handled guest complaints or team challenges in the past. Highlight your ability to connect with people and create a positive atmosphere.
✨Stay Cool Under Pressure
Expect questions about how you manage stress and peak periods. Think of specific situations where you maintained composure and led your team effectively. This will demonstrate your capability to handle the fast-paced environment at The Social Hub.
✨Embrace Your Authenticity
The Social Hub values diversity and authenticity. Be yourself during the interview! Share your unique experiences and perspectives, and don’t hesitate to express your enthusiasm for creating a welcoming community. This will resonate well with their inclusive culture.
