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- Tasks: Welcome guests, serve food and drinks, and be their go-to for local tips.
- Company: Join The Social Hub, a game-changing hospitality innovator in Glasgow.
- Benefits: Dynamic work environment, discounts across Europe, and growth opportunities.
- Why this job: Be the heart of hospitality and create unforgettable experiences for guests.
- Qualifications: Hospitality experience, positive attitude, and a knack for multitasking.
- Other info: Embrace diversity and authenticity in a fun, vibrant workplace.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Community Host role at The Social Hub (B Corp™). Come reimagine hospitality with us as our new super host of our Glasgow location! Located in the heart of the Merchant district in the city centre of Glasgow, The Social Hub operates around 500 rooms, retail spaces, a restaurant, and a rooftop bar, as well as a thriving co‑working community. We’re so much more than just a hotel. Are you ready to reimagine hospitality with us and establish TSH in the heart of the Glaswegian community?
As our Community Host, you’ll be operating in all of our front‑of‑house areas, making sure that each guest is having the best possible TSH‑experience. Whether you’re providing a flawless welcome and check‑in, awesome service in our restaurant and bars or just having a chat to make their stay truly unforgettable, you are at the forefront of our guest‑facing operation. You know everything about our products and how to cross‑sell these to our guests. And it’s because of you that everyone who enters our Glasgow location will become a raving fan of TSH instantly!
What You’ll Do- You make sure everyone gets a warm welcome as soon as they walk in.
- Help our guests at our self‑check‑in kiosks (we have no reception desk).
- Prepare and serve a variety of local dishes.
- Brew coffee and mix our signature cocktail.
- Be a secret concierge to the city, answering all of your guests’ questions about the best places to visit, eat, shop or party.
- Keep all areas clean and ready for the following shift.
- Help guests with any requests or demands regarding our facilities.
- You have a flexible, hands‑on, motivated and positive approach.
- You are resourceful and love to get your dexterity skills into action.
- You have a background in hospitality, preferably in a hotel environment.
- You love responsibility and handle stressful peak periods like a pro.
- Fluent in English – if you know any other languages, the more the merrier!
- You are hardworking, responsible and have a “let’s do this!” mentality.
- You’re a European citizen or legally allowed to work in The Netherlands.
- The opportunity to work at a dynamic, multi‑national company.
- The chance to learn and grow in your role with the potential for future growth.
- Awesome discounts at all our properties in Europe for you, your friends and family!
- A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff.
Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.
Community Host employer: The Social Hub (B Corp™)
Contact Detail:
The Social Hub (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Host
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into The Social Hub's values and mission. This way, you can show how your vibe aligns with their vision of reimagining hospitality.
✨Tip Number 2
Practice your people skills! As a Community Host, you'll be all about making guests feel welcome. Role-play common scenarios with friends or family to nail that warm, friendly approach.
✨Tip Number 3
Show off your local knowledge! Brush up on Glasgow’s hotspots and hidden gems. Being the go-to person for recommendations will make you stand out as the ultimate host.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our community at The Social Hub!
We think you need these skills to ace Community Host
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your true self shine through! We want to see your unique personality and how you can bring that to the Community Host role. Don't be afraid to share a bit about your experiences in hospitality and what makes you excited about joining us.
Tailor Your Application: Make sure to customise your application for the Community Host position. Highlight your relevant skills and experiences that match the job description. We love seeing how you connect your background to what we do at The Social Hub!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and understand. Avoid fluff and focus on what really matters – your passion for hospitality and your eagerness to join our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we stand for!
How to prepare for a job interview at The Social Hub (B Corp™)
✨Know Your Stuff
Familiarise yourself with The Social Hub's offerings, especially the local dishes and signature cocktails. Being able to discuss these confidently will show your passion for the role and help you connect with the interviewers.
✨Show Off Your People Skills
As a Community Host, you'll be interacting with guests constantly. Prepare examples of how you've provided excellent customer service in the past, especially in high-pressure situations. This will demonstrate your ability to handle the dynamic environment at TSH.
✨Be Resourceful
Think of scenarios where you've had to solve problems on the spot or adapt quickly. Highlighting your resourcefulness will resonate well, as the role requires a hands-on approach and the ability to think on your feet.
✨Embrace the Culture
Research The Social Hub's values and culture. Be ready to discuss how your personal values align with theirs, especially around hospitality and community engagement. This will show that you're not just looking for a job, but a place where you can truly belong.