Head of Business Development & Partnerships

The Social Housing Family CIC is looking for a commercially minded, organised and proactive

Head of Business Development & Partnerships to work closely with our Commercial Director.

You will build relationships, develop new business and help turn supported housing opportunities into successful schemes.

This hands-on role combines partnership development with the coordination, follow-up and problem-solving needed to keep projects moving.

We are looking for someone who builds trust, asks sensible questions and follows things through to completion.

Build and maintain relationships with care and support providers, local authorities, property owners and other partners.

Identify opportunities for new partnerships, suitable properties and growth within existing relationships.

Assess opportunities with colleagues to ensure they are suitable, commercially viable and aligned with residents' needs.

Arrange and attend partner meetings and property visits, preparing proposals, presentations and supporting information.

Maintain an accurate opportunity pipeline with clear next steps, responsibilities and timescales.

Coordinate opportunities from initial enquiry through assessment, approval, mobilisation and handover.

Work with housing, assets, finance and external advisers to gather information, progress agreements and secure outstanding approvals.

Identify delays, resolve issues within your remit and escalate decisions with clear recommendations.

Support the Commercial Director by managing delegated projects, preparing briefings and correspondence, and following up on meeting actions.

Act as a reliable commercial contact for allocated partners, ensuring commitments are recorded, communicated and completed.

Work with care providers and housing colleagues to bring suitable vacant accommodation into use and address barriers to occupation.

Support discussions about service arrangements and commercial terms within agreed approval processes.

Maintain commercial records, prepare progress and risk reports, and check costs and income assumptions with finance colleagues.

Improve trackers, templates and working processes, while handling confidential information carefully.

Experience in business development, partnerships, account management, commercial coordination or project delivery.

A track record of taking responsibility and seeing work through to completion.

Strong organisational skills and the ability to manage several priorities at once.

Clear, professional written and verbal communication.

Confidence building relationships and following up with colleagues and external partners.

Commercial awareness and confidence working with figures, spreadsheets and business information.

Practical judgement, including knowing when to resolve an issue and when to escalate it.

An approachable, persistent and dependable working style.

Confidence using Microsoft Office and systems for tracking contacts, projects and actions.

Health Insurance Company pension Employee discount Health and wellbeing programme. Life insurance

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