At a Glance
- Tasks: Deliver top-notch customer service and assist in all aspects of venue operations.
- Company: Join Scotland’s largest and most diverse hospitality group with over 40 venues.
- Benefits: Keep 100% of tips, flexible hours, discounts, and career development opportunities.
- Other info: Enjoy flexible shifts and access to exclusive perks and training programmes.
- Why this job: Be part of a vibrant team and create memorable experiences for guests.
- Qualifications: Experience in hospitality and a passion for teamwork in a lively environment.
The predicted salary is between 20000 - 25000 £ per year.
About Us: The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more. New opening this Spring, The Social (Space).
The Role: As a member of the Front of House team, your role will include:
- Providing consistently excellent customer service.
- Promoting sales and adhering to licensing legislation.
- Involvement in all aspects of service; setting-up, serving customers and cleaning down.
The Person: The ideal candidate will have:
- Experience in a similar role.
- A great personality and enjoy working as part of a team in a social environment.
- Availability to work shifts, including evenings and weekends as per business needs.
What is in it for you? As part of Scotsman Hospitality, you will have access to the following benefits that include:
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
- Head Office Development Days.
- Refer a Friend Scheme.
The Process: If you think this is the role for you then apply now and one of our friendly team will be in touch.
Front of House Staff in Saint Andrews employer: The Social At Student Space Accommodation
The Scotsman Group is an exceptional employer, offering a vibrant work culture within Scotland's largest hospitality group. With over 40 venues, employees benefit from flexible working opportunities, comprehensive training programmes for career development, and unique perks such as 100% of tips earned and discounts across all venues. Join us to be part of a dynamic team that values your contributions and supports your growth in a rewarding environment.
Contact Details:
The Social At Student Space Accommodation Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Staff in Saint Andrews
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Social (Space) and soak up the atmosphere. This shows genuine interest and gives you a chance to chat with current staff about their experiences.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios with friends or family. Being able to demonstrate your ability to handle different situations will impress during your interview.
✨Tip Number 3
Show off your personality! The Scotsman Group values a great team spirit, so let your character shine through in conversations. Share stories that highlight your teamwork and social skills.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. Plus, it shows you’re tech-savvy and keen to join our team at Scotsman Hospitality.
We think you need these skills to ace Front of House Staff in Saint Andrews
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV. Remember, we’re looking for someone who fits in with our social environment.
Tailor Your Application:Make sure to tailor your application to the Front of House role. Highlight any relevant experience you have in customer service or hospitality. We love seeing how your past roles can contribute to our team, so be specific about your skills and experiences!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets to the right people. Plus, it shows you’re keen on joining our team at The Scotsman Group!
How to prepare for a job interview at The Social At Student Space Accommodation
✨Know the Venue
Before your interview, do a bit of research on The Scotsman Group and its venues. Familiarise yourself with their offerings, atmosphere, and values. This will not only show your genuine interest but also help you tailor your answers to align with their brand.
✨Show Off Your Personality
As a Front of House staff member, your personality is key! Be yourself during the interview and let your enthusiasm for customer service shine through. Share examples of how you've created positive experiences for customers in the past.
✨Prepare for Teamwork Questions
Expect questions about teamwork since you'll be working closely with others. Think of specific instances where you collaborated effectively with colleagues or resolved conflicts. Highlight your ability to contribute positively to a social environment.
✨Flexibility is Key
Since the role requires availability for shifts, including evenings and weekends, be ready to discuss your flexibility. Mention any previous experience managing varied schedules and your willingness to adapt to the needs of the business.
