At a Glance
- Tasks: Serve food and drinks, take orders, and create memorable guest experiences.
- Company: Luxury 4-star hotel in the heart of London with a vibrant atmosphere.
- Benefits: Earn £13/hour plus tips, enjoy flexible hours, and access great perks.
- Other info: Inclusive workplace with career development opportunities and wellness support.
- Why this job: Join a dynamic team and develop your hospitality skills while making guests smile.
- Qualifications: Passion for service, teamwork, and a desire to grow in hospitality.
The predicted salary is between 13 - 13 £ per hour.
Contract: Flexible
Payment: Hourly
Salary: £13.00 per hour + tips
The Clermont Victoria is a stunning city centre venue close to many of London's famous landmarks and on the periphery of the busiest train station in Europe. This 345 bedroom hotel has recently undergone a £20m transformation and is a luxury 4 star deluxe hotel.
What you’ll be doing:
- As a Food and Beverage Team Member, you’ll be at the forefront of guest interaction, serving food and drinks, taking orders, and clearing tables.
- You’ll have the opportunity to get to know your guests personally, taking the necessary steps to personalise their experiences and foster loyalty.
- A genuine passion for quality service is essential, and your attention to detail will help ensure that every guest leaves satisfied and eager to return.
- You’ll also have the chance to enhance your skills through multiskilling, occasionally working across different departments.
What you’ll bring:
- A strong commitment to delivering the highest levels of service, with a desire to learn and progress in your career.
- Comfort in a front‑line role facing the public, with a natural, approachable demeanor.
- Empathy and the ability to build meaningful relationships with guests and team members.
- Precision and a keen eye for detail to ensure a flawless guest experience.
- A demonstrated desire to pursue a career in hospitality.
- Ability to work effectively as part of a team in a fast‑paced environment.
If you’re ready to be part of a dynamic team dedicated to creating extraordinary guest experiences, we’d love to hear from you.
What you’ll get in return:
- Great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes.
- Support at every step of your journey so that you can take care of our guests.
- Career Development & Growth: Our award‑winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and unlock your unique potential.
- Financial Wellbeing: Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it.
- Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you.
- Refer a Friend – Earn up to £1000 when friends join our team.
- Interest‑Free Loans – Season ticket loans to make commuting easier.
Mental & Physical Well‑being:
- On‑Site Mental Health First Aiders.
- 24/7 Employee Assistance Line – Free, confidential advice.
- Be Well Platform – Our Online fitness and wellness resources.
- Gym Discounts & Cycle to Work Scheme.
Recognition & Community:
- ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition.
- Social & Seasonal Events – Fun, inclusive celebrations.
- People Council – A platform for every voice.
- Paid Volunteering Days – Give back to causes close to you.
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Waiting Staff - The Soak in City of Westminster employer: THE SOAK
The Clermont Victoria is an exceptional employer, offering a vibrant work culture in a beautifully transformed luxury hotel located in the heart of London. With a strong commitment to employee growth through tailored career pathways and a comprehensive support system for mental and physical well-being, team members can thrive both personally and professionally. Enjoy competitive pay, flexible working arrangements, and a range of benefits including discounts, recognition programmes, and opportunities for community engagement, making it a rewarding place to build your hospitality career.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff - The Soak in City of Westminster
✨Tip Number 1
Get to know the venue! Familiarise yourself with The Clermont Victoria and its offerings. When you walk in for your interview, you’ll impress them with your knowledge about their services and atmosphere.
✨Tip Number 2
Show off your personality! As a waiting staff member, you’ll be interacting with guests all day. Let your natural, approachable demeanour shine through during your interview—this is your chance to show them you’re a people person!
✨Tip Number 3
Be ready to discuss your passion for hospitality. Share any experiences where you’ve gone above and beyond for customers. This will demonstrate your commitment to delivering top-notch service, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way, so take advantage of our resources and guidance.
We think you need these skills to ace Waiting Staff - The Soak in City of Westminster
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for delivering top-notch service shine through. We want to see that you genuinely care about creating memorable experiences for guests—so share any relevant experiences or stories that highlight this!
Be Personal and Approachable:In your written application, make sure to convey your friendly and approachable nature. Use a conversational tone and don’t be afraid to show a bit of your personality. We’re looking for team members who can connect with guests and colleagues alike!
Highlight Your Attention to Detail:Since precision is key in hospitality, emphasise your attention to detail in your application. Whether it’s about serving food perfectly or ensuring a clean table, we want to know how you ensure every guest has a flawless experience.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get all the info you need about the role and our amazing team. Plus, we’re excited to hear from you!
How to prepare for a job interview at THE SOAK
✨Know the Venue
Before your interview, take some time to research The Clermont Victoria. Familiarise yourself with its history, recent transformations, and what makes it a luxury venue. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Service Skills
As a Food and Beverage Team Member, your ability to provide excellent service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlight your attention to detail and how you’ve built relationships with customers to enhance their experience.
✨Demonstrate Flexibility
The job requires adaptability across different departments. Be ready to discuss times when you successfully handled multiple tasks or roles. This will illustrate your willingness to learn and grow within the hotel, which is something they value highly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they support career development. This shows that you’re not just interested in the job, but also in being part of their community.
