At a Glance
- Tasks: Help customers find the perfect snowboard gear and provide expert advice.
- Company: A family-owned business passionate about snowboarding and customer service.
- Benefits: Living wage, generous discounts, paid charity days, and training opportunities.
- Other info: Join a diverse team in a fast-paced retail environment with growth potential.
- Why this job: Share your love for snowboarding while helping others enjoy the sport.
- Qualifications: Passion for snowboarding, strong communication skills, and a willingness to learn.
The predicted salary is between 20250 - 24750 £ per year.
Helping customers choose the right snowboard hardware for their needs, from first boards to full resort and freeride setups.
Analysing foot shape, riding style, and experience level to fit snowboard boots for comfort, control, and performance.
Supporting customers with binding choice, stance width, angles, and setup advice.
Explaining board profiles, flex, shapes, sizing, and construction in a clear and approachable way.
Sharing your snowboard expertise and product knowledge with customers of all abilities.
Maintaining hardware displays, boot walls, demo areas, and stock organisation to a high standard.
Completing daily store operations accurately and efficiently.
Who you are:
- Lives and breathes snowboarding and wants to share that passion with others.
- Shows strong interest in snowboard hardware and how kit performs on snow.
- Confident talking to customers and able to explain technical information in a friendly, useful way.
- Takes pride in delivering outstanding service every time.
- Enjoys solving boot fit and setup problems in a practical, hands-on way.
- Comfortable working with boots, bindings, boards, and adjustment tools.
- Practical, detail-oriented, and keen to develop specialist technical skills through training and real-world experience.
- Stays up to date with snowboard hardware technology, boot construction, binding systems, and board trends.
- Honest, hardworking, team-focused, and happy to take direction when needed.
- Thrives in a fast-paced, energetic retail environment.
- Flexible with working hours, including evenings, weekends, and holidays when necessary.
- Fluent in English; additional languages are a plus.
What you'll get from us:
- An inclusive workplace that promotes and values diversity.
- Support from a family-owned business where individuals matter.
- Opportunities for technical training, development, and progression.
- In-depth snowboard product training, including on-snow test events.
- Sales-based incentive programmes from leading snowboard brands.
- A Living Wage after the qualifying period.
- Paid charity days, refer-a-friend bonus, and cycle-to-work scheme.
- Generous staff discounts and pro-deals.
Retail Assistant: Snowboard Hardware employer: The Snowboard Asylum Ltd
The Snowboard Asylum Ltd is an excellent employer for those passionate about snowboarding, offering a vibrant work culture where teamwork and customer satisfaction are paramount. Employees benefit from comprehensive training, generous discounts on gear, and opportunities for personal growth in a dynamic retail environment that celebrates the thrill of winter sports.
