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- Tasks: Support students in thriving at college and guide them through resources and events.
- Company: Lancaster and Morecambe College, a community-focused educational institution.
- Benefits: Generous pension scheme, cycle to work, and professional development opportunities.
- Why this job: Make a real difference in students' lives while developing your skills.
- Qualifications: Customer service experience and strong communication skills required.
- Other info: Flexible hours with potential for evening or weekend work.
The predicted salary is between 19900 - 25000 £ per year.
Do you want to play a key role in helping students feel supported and able to thrive at college? Lancaster and Morecambe College are recruiting a Student Engagement Advisor to provide a welcoming and professional service within our Student and Learning Centre (The Hex). You’ll provide clear information and advice to students, support careers-related activities, guide learners in using digital and physical resources, and contribute to Student Voice initiatives. You will also help deliver open days and learner-focused events.
We’re looking for someone with customer-facing experience, strong communication and organisational skills, and the ability to support young people positively and professionally. GCSEs in Maths and English are essential. A flexible approach is important during busy periods, and there may be occasional evening or weekend work, with time off in lieu.
Benefits of this post include:
- Membership of the Local Government Pension Scheme (employer contribution 17.2%);
- Cycle to Work scheme;
- Opportunities for continuing professional development;
- Strong staff support services.
Lancaster and Morecambe College are a thriving FE College and justifiably proud of the strong links with our local community. Located between Lancaster and Morecambe, we are proud to be our community’s provider of technical, professional and creative education.
All posts are subject to a DBS Disclosure in line with our policy of safeguarding and promoting the welfare of learners. Any specific Safeguarding duties applicable to this post are outlined in the job description.
Closing date: Thursday 5th February 2026
Interview date: Friday, 13th February
Our reference: SE4067
Location: Lancaster
Salary: £24,932 per annum, pro rata
Hours: Full time 37 hours per week
Smart Hire are advertising on behalf of Lancaster and Morecambe College.
Student Engagement Advisor in Lancaster employer: The SmartList
Contact Detail:
The SmartList Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Engagement Advisor in Lancaster
✨Tip Number 1
Get to know the college! Research Lancaster and Morecambe College, its values, and its community. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Student Engagement Advisor, you'll need to connect with students effectively. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to gain insights about the role and the college culture. They might share tips that could give you an edge during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to engage with digital resources, which is key for this role.
We think you need these skills to ace Student Engagement Advisor in Lancaster
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for supporting students shine through. We want to see how much you care about helping learners thrive and how you can contribute to our community.
Tailor Your Experience: Make sure to highlight any customer-facing experience you've had. We’re looking for strong communication and organisational skills, so give us examples of how you've used these in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for the Student Engagement Advisor role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at The SmartList
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Student Engagement Advisor. Familiarise yourself with the college's mission and values, and think about how your skills align with their goals. This will help you articulate why you're the right fit for the role.
✨Showcase Your Communication Skills
As this role involves supporting students and providing clear information, be prepared to demonstrate your strong communication skills. Think of examples from your past experiences where you've successfully engaged with customers or students, and be ready to share these during the interview.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle real-life situations, such as dealing with a difficult student or managing multiple tasks during busy periods. Practice your responses to these scenarios, focusing on how you would remain calm and professional while providing support.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the college's approach to student engagement and support. This shows your genuine interest in the role and helps you gauge if the college is the right fit for you.
