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- Tasks: Manage office facilities, coordinate bookings, and provide client support in a dynamic environment.
- Company: Join Invest Northern Ireland, a forward-thinking organisation with a commitment to equality.
- Benefits: Enjoy flexi-time, generous leave, and access to a pension scheme.
- Why this job: Be the heartbeat of our London office and make a real impact on our team.
- Qualifications: GCSEs in 5 subjects and 3 years' experience in office management required.
- Other info: Great opportunity for career growth and to work in a diverse team.
The predicted salary is between 36000 - 60000 £ per year.
Invest Northern Ireland is looking for a Hub Manager to join our GB and Europe Team in London.
The role involves providing office facility management, bookings, vendor liaison, reception, and client support. You will also complete administrative functions for the GB and Europe Team ensuring compliance with Invest NI’s corporate policies and guidelines.
Key Responsibilities:- Providing reception or concierge service onsite at Invest NI London office on a full-time basis, i.e. 5 days per week.
- Co-ordinating bookings from Invest NI clients and stakeholders for hot desk and meeting room usage, as well as assigning desks and meeting rooms.
- Organising the set-up of meeting rooms for clients.
- Organising and re-organising office furniture as required, e.g. for events in the office and re-arranging them post-event.
- Recording visitor attendance and reporting on hub usage.
- Promoting and driving uptake in usage of the Invest NI London office.
- Ensuring the day-to-day running of the London office goes smoothly, meeting our obligations as outlined in the office lease and related documents, managing procurement and making arrangements such as office repair & maintenance, catering etc.
- Ensuring expenditure represents good value for money, in accordance with internal guidelines and in line with pre-allocated and pre-approved budget.
- Providing basic ICT support (i.e. office equipment, WIFI) and advising visitors as needed.
- Liaising and managing office facilities such as cleaning services and other related matters.
- Being the qualified first aider and fire warden for staff and visitor safety, ensuring the office is compliant with local health and safety law and regulations.
- Assisting with other Finance & Operations related matters for the wider GB & Europe team, such as travel bookings, procurement, expense processing, and coordinating event approval requests and post-event evaluations.
This list is not exhaustive, and the successful applicant will be required to perform additional duties as allocated by management.
The candidate must have a GCSE qualification, or equivalent, in 5 subjects, and over 3 years’ recent working experience contributing to the smooth running of a private or public sector physical office.
Experience in providing a quality service to internal/external clients in front office management, monthly reporting, processing expenses, and booking travel is essential.
Good communication skills are necessary, with the ability to interact daily with a wide variety of individuals including clients of all levels.
Experience of setting up office working spaces for different events/office configurations and awareness of UK health and safety requirements is also required.
Benefits:- Flexi-time
- Access to NICS Pension Scheme
- 25 days annual leave plus 12 statutory days
Closing date for receipt of applications is noon on Friday 6th February 2026 (GMT). Invest NI is committed to equality of opportunity and welcomes applications from suitably qualified people from all sections of the community. At this time, it particularly welcomes applications from people with disabilities and from minority ethnic groups.
Hub Manager employer: The SmartList
Contact Detail:
The SmartList Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hub Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend local events related to office management. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your skills, especially in facility management and client support. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Practice your communication skills! Since you'll be interacting with clients and stakeholders, being articulate and confident is key. Try mock interviews with friends or use online resources to sharpen your responses.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to show your enthusiasm for joining our team at Invest NI.
We think you need these skills to ace Hub Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hub Manager role. Highlight your experience in office management and client support, as these are key for us at Invest NI. Use specific examples that showcase your skills in coordinating bookings and managing office facilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Hub Manager position. Mention your understanding of health and safety regulations and how you can ensure compliance in our London office.
Showcase Your Communication Skills: Since you'll be interacting with clients and stakeholders daily, it's crucial to demonstrate your communication skills. In your application, mention any relevant experiences where you've successfully managed client relationships or provided excellent service.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at The SmartList
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Hub Manager role and its responsibilities. Familiarise yourself with office facility management, client support, and compliance with corporate policies. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your ability to manage an office environment effectively. Highlight your experience in front office management, handling bookings, and ensuring smooth operations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Communicate Clearly and Confidently
As a Hub Manager, you'll need excellent communication skills. Practice articulating your thoughts clearly and confidently. During the interview, engage with your interviewers by asking questions about the team and the office culture, showing that you’re keen to be part of their environment.
✨Be Prepared for Practical Scenarios
Expect to face practical scenarios or case studies during your interview. They might ask how you would handle a last-minute booking or manage office repairs. Think through potential challenges and how you would address them, demonstrating your problem-solving skills and ability to think on your feet.
