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- Tasks: Welcome guests, manage check-ins, and provide local recommendations.
- Company: The Slaughters Manor House is a stunning 17th Century hotel in the Cotswolds.
- Benefits: Enjoy competitive pay, service charge, discounts, and free meals on duty.
- Why this job: Join a supportive team culture where friendships flourish and every day is memorable.
- Qualifications: Previous experience in a similar role is preferred.
- Other info: Flexible rotas and opportunities for career progression await you!
The predicted salary is between 22000 - 30000 £ per year.
Social network you want to login/join with:
Location :Situated in one of England\’s prettiest villages, The Slaughters Manor House is a beautiful 17th Century manor house, giving attentive service and with one of the most acclaimed restaurants in the Cotswolds. With 4 AA red stars, and 3 AA rosettes, The Slaughters Manor House will give you the opportunity to work within a quality hotel in a picturesque location.
SERVICE CHARGE-We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel-every penny received is paid out to the team.
Service charge can be in the region of £250 a month (close to £3,000 per year) over and above base pay, for a full time employee.
Send us a Whatsapp message with FAMILYFIRST to +44 7782 822774 to find out more, chat to us and apply (or apply the normal way, whichever works best for you!)
Come and
join our team as a Receptionist and let your passion and personality shine
Our culture
is really important to us, and we encourage everyone in our teams to show
thoughtfulness towards each other and our guests.
This role would suit someone with experience working in
a similar role.
Being host to our guests, means you’ll pay a large part
in making sure they make memories to last a lifetime.
Check out some of the key points
about the role:
- Hosting our guests from check-in to check-out,
which could include booking tables, advising on local hot spots, or just having
a chat. - You spend a
lot of your life at work, meaning often your colleagues’ become friends, and we
encourage that. We want our employees to build close relationships across all
teams. - Ensuring
all our guests have a memorable experience. - We are one
team, so we will all muck in from time to time, helping each other across
departments.
Work/life, or as it should be called
life/work balance is important to us all, so we will always try to be fair with
our rotas. We just ask that you can be
flexible with us, so we can be flexible with you in return.
To
say thank you, we have many perks:
- Competitive
pay – We are proud that everyone who joins our group gets a competitive a
rate of pay, irrespective of age, plus you get service charge and tips on
top. - Treat
yourself once in a while with lots of retail and hospitality perks through
our Perkbox platform. - Excellent
discounts across our family of hotels – you will be entitled to 25% off
food & beverage in our hotels plus we offer an amazing staff rate of
£25 B&B per person across the group & your friends and family get
special rates too. - We
understand it’s OK not to be OK, so we offer an externally run
confidential helpline for any support you require about anything you might
need as part of our Employee Assistance Programme. - We
sustain you physically too, meals when you are on duty are free. - To be
the best version of yourself, we encourage our teams to be curious.
Everyone can learn and develop – our development pathways are unique to us
and are the best in the business. - We
provide lots of opportunity to progress and move up – we have made
hundreds of internal promotions, including to General Manager level. - We
like to say a special thank you for every year you are with us – our
milestone awards include Champagne, afternoon tea, or dinner for you and
someone special. When you reach the big milestones, you receive extra
special gifts on top like longer hotel stays, extra days off and a unique
gift especially chosen for you.
About our
family of hotels
We bring a
family of hotels together under one roof, ready to welcome guests with open
arms, warm hearts and experiences that are simply memorable.
Each of our
hotels are unique, individual, and quirky in personality. Quality is
fundamental to everything we do, and it is the simple things that matter. We
believe everyone should feel included, special and welcome, and that applies to
our team and our guests.
We have
very unique hotels in very special locations, from the award winning Gidleigh
Park in Devon, the 900-year-old Amberley Castle to our cool city centre Abode
Manchester set in a 19th century textile factory, two minutes from Piccadilly
train station – to see the whole group, take a look
herewww.brownswordhotels.co.uk
If
you\’re the type of person that likes to learn and share the wisdom, get
in touch
Send
us a Whatsapp message with FAMILYFIRST to +44 7782 822774 to find out more,
chat to us and apply (or apply the normal way, whichever works best for you!)
#J-18808-Ljbffr
Hotel Receptionist employer: The Slaughters Manor House
Contact Detail:
The Slaughters Manor House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist
✨Tip Number 1
Familiarise yourself with the local area and attractions around The Slaughters Manor House. Being knowledgeable about local hotspots will not only impress your potential employers but also show that you are ready to assist guests with their inquiries.
✨Tip Number 2
Demonstrate your customer service skills during any interactions you have with the team. Whether it's through a WhatsApp message or a phone call, showing enthusiasm and a friendly attitude can set you apart from other candidates.
✨Tip Number 3
Highlight your flexibility and willingness to work as part of a team. Since the role requires collaboration across departments, showcasing examples of how you've successfully worked in teams before can be beneficial.
✨Tip Number 4
Engage with the hotel's social media platforms. By liking, sharing, or commenting on their posts, you can demonstrate your genuine interest in the hotel and its culture, which may catch the attention of the hiring team.
We think you need these skills to ace Hotel Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise any previous roles where you interacted with guests, managed bookings, or provided exceptional service.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the role. Mention why you want to work at The Slaughters Manor House specifically and how you can contribute to their team culture.
Showcase Your Personality: Since the role requires a friendly and approachable demeanour, let your personality shine through in your application. Use a warm tone and share anecdotes that demonstrate your ability to connect with guests.
Highlight Flexibility and Teamwork: Mention your willingness to be flexible with working hours and your ability to work collaboratively with colleagues. This aligns with the company's emphasis on teamwork and work/life balance.
How to prepare for a job interview at The Slaughters Manor House
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond for guests, as this role is all about creating memorable experiences.
✨Know the Hotel's Unique Features
Research The Slaughters Manor House and be prepared to discuss what makes it special. Mention its history, location, and any awards it has received, as this shows your genuine interest in the hotel.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be ready to share examples of how you've collaborated with colleagues in the past. Highlight your ability to support others and contribute to a positive work environment.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of the interview. This could include inquiries about their team culture or opportunities for professional development, showing that you're keen to grow within the company.