Sales & Events Manager in Cheltenham

Location: Set in the heart of one of the most picturesque Cotswold villages, The Slaughters Country Inn offers the authentic charm of a traditional village inn. With 5 AA Gold Stars for Guest Accommodation and 2 AA rosettes, The Slaughters Country Inn offers a relaxed yet professional environment to work in. The hotel may be able to offer both on or off-site staff accommodation, in order to help the newest members of the team re-locate, so they can settle into life at the hotel and local area in comfort, plus there is free parking on-site at the hotel.

SERVICE CHARGE - We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel - every penny received is paid out to the team. Service charge can be in the region of £260 a month (close to £3,200 per year) over and above base pay, for a full-time employee.

Come and join our team as a Sales and Events Manager and let your passion and personality shine. Our culture is important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests. As a Sales and Events Manager your role will be focused on securing new incremental sales and business opportunities for the hotels.

Hours: Full time, permanent. Monday to Friday (some evening, weekend work may be required to meet with clients or for overseeing events).

Check out some of the key points about the role:

• You will collaborate closely with the General/Hotel Manager to create and implement a cohesive and agreed-upon sales strategy and vision for the hotel.
• You will focus on organising and hosting showcase events at the hotel in the region, that sell our properties and convert these events so they deliver a return on investment.
• It will be important that you work with the central Revenue and Marketing departments, knowing what campaigns and strategies are in place and aligning the hotels’ sales activity to it is in sync when it needs to be.
• Ensuring robust sales planning at the hotel for key periods throughout the year will be vital, including agreeing suitable listings, regular internal sales activities and outreach actions.
• You will use knowledge of the market and competitors to identify sales messages for the hotels’ unique selling propositions and differentiators.
• You will oversee and manage the hotel’s social media accounts, using appropriate messaging to create awareness of the hotels and what they can offer.
• There will be key sales KPI’s (delivered by your manager), to help drive profitability.

The ideal candidate will:

• Have a strong background in hospitality sales.
• Be a naturally sales-focused individual, who is confident communicating to all types of people.
• Have outstanding persuasion, presentation, and negotiation skills.
• Have great industry contacts (quality and volume) and uses their networks exceptionally well to achieve an overall goal of increasing sales (knowledge of the region and its tourism industry is a plus).
• Think through sales commercially, making sure planned activity drives profit as well as sales.
• Be happy to work with the wider group marketing and revenue team to coordinate activity to get the best results.
• Be able to travel regularly for the role, including overnight stays where needed.
• Be good with IT, being able to produce and analyse sales reports and data regularly.

To say thank you, we have many perks:

• Competitive pay – We are proud that everyone who joins our group gets a competitive rate of pay, irrespective of age, plus you get service charge and tips on top.
• Hotel Management Bonus Scheme.
• Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
• Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
• We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
• We sustain you physically too, meals when you are on duty are free.
• To be the best version of yourself, we encourage our teams to be curious. Everyone can learn and develop - our development pathways are unique to us and are the best in the business.
• We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
• We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.

About our family of hotels: We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.