At a Glance
- Tasks: Support learners on their educational journey and manage communications effectively.
- Company: Join a dynamic team in a growing training company.
- Benefits: Earn up to £16,000 pro rata with perks and bonuses.
- Other info: Flexible hours with immediate start available.
- Why this job: Make a difference in learners' lives while gaining valuable experience.
- Qualifications: Energetic, organised, and able to work independently.
We are currently looking to add additional Learner Support Advisors to our existing team in Selby, on a temporary basis. This is a fantastic opportunity for a Learner Support Advisor to join our company due to expansion. We are looking for suitable candidates to join a highly driven team of Learner Support Advisors widely recognized for producing market leading training to the Consumer.
The Role
- To follow structured guidelines and processes designed to support the learning journey
- To contact learners as and when required, eg pre, on and post work due dates, course completion, course achievement, etc
- To professionally handle inbound and outbound telephone, postal and electronic enquiries from learners and employers
- To maintain up-to-date and accurate contact records for all learners
- To manage own ‘learner bank’ including data retrieval, diary management, support of learners and successful completion of the learning journey
- To work closely with Tutors and other Learner Support Co‑ordinators to ensure allocation, capacity and deadlines are met and ensuring correct guided learning hours are maintained by tutors
- To complete regular learner surveys with allocated learners at the point of completion
- To assist the Employer Engagement Team in engaging with new employers to provide eligible learner leads/inductions as and when required
- To undertake other duties and responsibilities as directed by line management from time to time
The Candidate
- Energetic and enthusiastic
- Ability to work without constant supervision
- Structured and organised approach
- Friendly and approachable
- Professional appearance
- Excellent telephone manner
- Well organised and able to demonstrate a high level of accuracy
- Proven numerical and written skills
- Able to use all MS Office programs particularly Word, Excel, Outlook and Powerpoint and be familiar with other bespoke databases
- An eye for detail and a methodical manner
- Willingness to adapt and respond to the changing and varied needs of the business
Benefits
- Up to £16,000 per annum (pro rata)
- Perkbox
- Bonus Structure
- 21.5 hours per week (Maternity cover)
- Immediate start available
Learner Support Advisor employer: The Skills Network
Join our dynamic team in Selby as a Learner Support Advisor, where you will be part of a supportive and driven environment dedicated to delivering exceptional training experiences. We offer competitive pay, a bonus structure, and access to Perkbox benefits, ensuring that our employees feel valued and rewarded. With opportunities for professional growth and a collaborative culture, this role is perfect for those looking to make a meaningful impact in the learning journey of our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Learner Support Advisor
✨Get Involved in Local Edu-Tech Meetups
Dive into some local edu-tech meetups or webinars related to digital learning. These gatherings are prime spots to connect with professionals in the field, and you might just bump into someone from The Skills Network looking for temporary support like a Learner Support Advisor. Plus, you’ll get to see what’s trending in education tech!
✨Volunteer for Online Educational Events
Look for opportunities to volunteer at online events or workshops—these can help you gain experience and get your name out there. Your contributions may catch the eye of companies like The Skills Network when they’re on the lookout for talented folks for temporary roles in digital learning.
✨Leverage Social Media Groups
Join social media groups focused on digital education, like Facebook or LinkedIn groups. These communities often share job postings for temporary roles and can help us connect with current members at The Skills Network who can potentially put in a good word for you.
✨Make Your Passion for Teaching Visible
Consider creating content that showcases your knowledge of digital learning—maybe a blog or a series of helpful videos. This not only builds your portfolio but establishes your credibility in the field. Plus, you never know who from The Skills Network might stumble upon your work while looking for a Learner Support Advisor!
We think you need these skills to ace Learner Support Advisor
Some tips for your application 🫡
Show Off Your Digital Skills:In the digital learning and education sector, it's crucial to highlight your tech-savviness. Make sure your CV includes any experience with e-learning platforms, digital content creation, or learning management systems. This tech flair helps us see you're ready to thrive in our digital landscape at The Skills Network.
Let Your Passion Shine Through:For a temporary role, we want to know why you’re excited about digital learning! Your cover letter should reflect your enthusiasm for education technologies. Talk about any projects or initiatives you’ve been part of that showcase your passion. This gives us insight into how you can contribute to our team, even for a short stint.
Include Relevant Certifications:If you have any certifications related to digital education—like teaching online or instructional design—make sure you highlight those in your application. They can really set you apart from other candidates and show us you're knowledgeable and committed to the field.
Tailor Your Portfolio:If you’ve created any digital learning materials, this is the perfect time to showcase them! We love seeing examples of your work, so include a link to your portfolio that features your best creations relevant to the temporary role at The Skills Network. This hands-on evidence can speak volumes about your creative capabilities!
How to prepare for a job interview at The Skills Network
✨Show Off Your Creativity in Digital Learning
When preparing for your interview with The Skills Network, think about how you can showcase your creative approaches to digital learning. Bring along examples of projects or modules you've designed, especially those that highlight your ability to engage students remotely. It’ll help demonstrate your hands-on experience, which is essential for this role.
✨Know Your EdTech Tools
Get familiar with the latest in educational technology tools that are popular in the digital-learning field, like learning management systems and online assessment platforms. Being able to chat fluently about tools such as Moodle or Google Classroom during your interview could give you a real edge and show that you're ready to hit the ground running.
✨Flexibility is Key for Temporary Roles
Since this role with The Skills Network is temporary, it’s super important to convey your flexibility and adaptability during the interview. Be ready to discuss how you can quickly acclimate to new environments and seamlessly integrate into existing teams. It shows you’re a team player and can handle the ebb and flow of temporary work.
✨Demonstrate Passion for Lifelong Learning
In the digital learning space, showing a passion for education and personal development can really set you apart. Be prepared to chat about how you stay current with trends in digital education and any extra courses or resources you’ve explored. It’ll highlight your motivation and potential value to The Skills Network as they seek to innovate in their teaching approaches.
