At a Glance
- Tasks: Deliver exceptional service to SME clients and collaborate with a dynamic team.
- Company: A people-centric, values-driven business focused on client experience.
- Benefits: Competitive salary, supportive culture, and opportunities for professional growth.
- Other info: Embrace a collaborative environment with a focus on continuous learning.
- Why this job: Join a rapidly growing company and make a real difference in client interactions.
- Qualifications: Experience in the insurance industry and strong communication skills.
The predicted salary is between 40500 - 49500 £ per year.
- Leeds, United Kingdom | Posted on 21/10/2024
- Work Experience 2+ years to Senior 7+ years
- City Leeds
- Province West Yorkshire
- Country United Kingdom
- Postal Code LS1
Job Description
If you’re considering a new chapter in your career andwould like to work with a people-centric, collaborative, and values-drivenbusiness, we have an opportunity for you.
We’re looking for positive peoplewith a can-do attitude to join our family.
We are a rapidly growing business that is passionateabout our people and clients.
Our purpose is to interact with clients in a moreholistic and dynamic way and to challenge the norm.
We have created anecosystem that includes other like-minded professionals & we believe havinggreat individuals in our business makes for a great client experience.
The Role
The purpose of the role is to provide a first-class end-to-end service for SMEclients.
Responsibilities
- To provide a first-class proactive service toclients and prospective SME clients through the adoption and implementation ofthe Client Journey
- To work collaboratively as a team to write, renew and service SME clients using the full end-to-end broking process.
- Responding to client issues in a timely manner.
- To build positive working relationships with Claims and the wider broking teams for technical or Client referral.
- To act as a point of reference with insurers innegotiating terms for Clients.
- Always working to our business operationalstandards, policies and processes.
- To use client applications accurately and asdefined by the business including invoicing and maintaining data quality.
- To look for opportunities to satisfy clientneeds with other services and products, passing those opportunities to internalcolleagues and our ecosystem.
- To maintain own learning and CPD.
- Alignment and demonstration of our clients’values (PACE).
Requirements
Experience/Skills
- Sound technical knowledge of the Insurance Industry with reference to commercial insurance.
- Demonstrable ability to provide a responsivefirst-class service to clients.
- Excellent verbal and written communication andadministration skills.
- Knowledge of the wider offering.
- Ability to organise workflow, prioritise tasksand manage own time.
- Confident user of technology and software e. g. MS Office and Outlook.
- Working knowledge of broking processes andregulatory standards.
- Working knowledge of FCA compliance rules.
- Competent user of insurance client system; Acturis an advantage.
- #J-18808-Ljbffr
Client Advisor - Leeds OR Bolton office employer: The Skills Coalition
The Skills Coalition in Peterborough is an excellent employer, offering a supportive work culture that prioritises employee growth through structured study support and mentorship. With the opportunity to gain hands-on experience in audit and statutory accounting while enjoying the flexibility of hybrid work, this role is perfect for those seeking meaningful career progression in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Client Advisor - Leeds OR Bolton office
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like The Skills Coalition). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like The Skills Coalition. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Client Advisor - Leeds OR Bolton office
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at The Skills Coalition.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at The Skills Coalition. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at The Skills Coalition
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at The Skills Coalition to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at The Skills Coalition, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding The Skills Coalition's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
