At a Glance
- Tasks: Welcome customers and help them find the perfect winter sports gear.
- Company: The Skiers Lounge, a passionate ski and snowboard workshop.
- Benefits: Competitive pay, paid holiday, and staff purchase programme.
- Other info: Flexible hours and training provided; great for seasonal work!
- Why this job: Join a fun team and share your love for winter sports!
- Qualifications: Customer service skills and a passion for skiing or snowboarding.
The predicted salary is between 22000 - 26000 £ per year.
The Skiers Lounge is a professional ski and snowboard workshop and bootfitting service based just south of Gatwick and Horsham on the A24 in West Sussex. The showroom offers specialized advice, equipment, and services for winter sports enthusiasts of all levels. Team members work closely with customers to help them choose the right gear and benefit from expert bootfitting support. The environment is hands-on, customer-focused, and centred around a passion for skiing and snowboarding. Applicants can expect to join a small, dedicated team serving a loyal local and destination customer base.
The Winter Sports Showroom Team Member is a temporary, on-site role based in Horsham. This position involves welcoming customers, discussing their winter sports needs, and guiding them toward appropriate skis, snowboards, boots, and accessories. Daily tasks include providing product demonstrations, supporting bootfitting appointments, maintaining well-organized and clean showroom displays, and handling basic sales transactions. Team members assist with stock checks, pricing, and merchandising, while ensuring every visitor receives friendly, informative service. The role may also involve answering phone and email inquiries, helping prepare equipment for workshop services, and supporting the team during busy seasonal periods.
Qualifications
- Customer service and communication skills, including the ability to listen carefully, explain technical information clearly, and interact positively with a wide range of visitors.
- Interest in or experience with winter sports such as skiing or snowboarding, with a willingness to learn about equipment, bootfitting basics, and product features.
- Retail or showroom experience, including handling transactions, assisting with merchandising, and maintaining a tidy, welcoming environment.
- Basic organizational and problem-solving skills, including managing multiple customer requests, prioritizing tasks, and following instructions accurately.
- Comfort with using point-of-sale systems and simple digital tools (e.g., email, online booking, product lookups).
- Ability to stand for extended periods, move stock safely, and work flexible hours during peak winter sports season, including weekends.
- Collaborative approach and reliability, with a professional attitude and commitment to a respectful, inclusive workplace.
- Previous experience in sports retail, outdoor equipment, or specialty footwear fitting is beneficial but not required; training will be provided.
Contract: Fixed-term seasonal
Period: October 2026 to early April 2027
Hours: Up to 40 hours per week
Usual working hours: 10am–5pm, Monday to Friday
Location: The Skiers Lounge, near Horsham, West Sussex
Salary: Dependent on experience; Living Wage Employer
Holiday: Paid holiday accrued at the equivalent of 28 days per full year
Staff Purchase Programme after probationary period
There may be some flexibility around working hours and the precise start and finish dates for the right candidate.
Winter Sports Showroom Team Member in Horsham employer: The Skiers Lounge
The Skiers Lounge is an exceptional employer for those passionate about winter sports, offering a vibrant and supportive work culture in the heart of West Sussex. Team members benefit from hands-on training, opportunities for personal growth, and a commitment to providing excellent customer service in a friendly environment. With a focus on teamwork and a loyal customer base, employees can enjoy a fulfilling role while sharing their love for skiing and snowboarding.
StudySmarter Expert Advice🤫
We think this is how you could land Winter Sports Showroom Team Member in Horsham
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Winter Sports Showroom Team Member in Horsham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to The Skiers Lounge:Don’t forget to personalise your application for The Skiers Lounge! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at The Skiers Lounge
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that The Skiers Lounge offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at The Skiers Lounge and contribute positively during your temporary stint.
