At a Glance
- Tasks: Lead customer onboarding and deployment of cutting-edge data protection solutions.
- Company: Global leader in managed data protection and cyber resilience services.
- Benefits: Hybrid work model, team events, and strong focus on personal development.
- Other info: Work hours are 2pm-10pm to align with EST timezone.
- Why this job: Join a dynamic team and tackle exciting technical challenges while making a real impact.
- Qualifications: Experience with backup tools and strong organisational skills are key.
The predicted salary is between 40000 - 50000 £ per year.
I’m working with a global provider of managed data protection and cyber resilience services who are looking to add an Implementation Engineer to their growing technical delivery team. This is a hands‑on onboarding and deployment role where you’ll be responsible for taking new customers from initial kick‑off through to full implementation and handover into steady‑state support. You’ll be working across a wide variety of customer environments, supporting the deployment of backup, disaster recovery, and cyber resilience solutions across both on‑prem and cloud infrastructure. It’s a great opportunity for someone who enjoys variety, technical problem‑solving, and working directly with customers in a delivery‑focused engineering role.
What You’ll Be Doing
- Running customer kick‑off calls to initiate implementation projects
- Gathering technical requirements and environment details for deployment
- Preparing, shipping, and deploying hardware/appliance‑based solutions
- Configuring and implementing on‑prem and hybrid infrastructure components
- Troubleshooting installation and integration issues alongside customers and vendors
- Leading handover / transition‑to‑support sessions
- Producing and maintaining technical documentation and knowledge base content
- Feeding back improvements to enhance implementation processes and customer experience
What We’re Looking For
- Strong organisational skills and the ability to manage multiple implementations under pressure
- Experience with enterprise backup and recovery tools (e.g. Veeam, Commvault, Rubrik, Veritas NetBackup, Zerto) is highly desirable
- Good understanding of networking fundamentals (IP addressing, DNS, VPNs, routing basics)
- Exposure to virtualisation technologies such as VMware, Nutanix, or Hyper‑V
- Familiarity with cloud environments (AWS, Azure, or similar)
- Confident communicator with the ability to engage both technical and non‑technical stakeholders
- A proactive mindset with the ability to work independently and problem‑solve in customer environments
What’s on Offer
- Hybrid working model (mix of remote and Leeds‑based office presence)
- Opportunity to work with enterprise‑grade infrastructure and complex customer environments
- Collaborative, supportive technical team environment
- Regular team events and social activities
- Strong focus on development, ownership, and continuous improvement
Additional Information
- Working hours: 2pm - 10pm to cover EST Timezone.
- Applicants must have the right to work in the UK, as sponsorship is not available for this role.
- This is a great opportunity for someone looking to build depth in infrastructure implementation, particularly across backup, disaster recovery, and cyber resilience technologies.
Implementation Engineer (2pm-10pm) in Leeds employer: The SJB Group
Join a leading global provider of managed data protection and cyber resilience services, where you will thrive in a dynamic and collaborative environment. With a strong focus on employee development and a hybrid working model, you'll have the opportunity to engage with enterprise-grade infrastructure while enjoying regular team events and a supportive culture that values continuous improvement. This role not only offers variety and technical challenges but also a chance to make a meaningful impact on customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Engineer (2pm-10pm) in Leeds
✨Tip Number 1
Get ready to shine in those interviews! Research the company and its services, especially around data protection and cyber resilience. We want you to show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your problem-solving skills! Since this role involves troubleshooting and technical challenges, we suggest running through some common scenarios you might face. This will help you feel more confident when discussing your approach with potential employers.
✨Tip Number 3
Network like a pro! Connect with current employees or others in the industry on platforms like LinkedIn. We can’t stress enough how valuable it is to have insider insights and maybe even a referral to boost your application.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Implementation Engineer (2pm-10pm) in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Implementation Engineer role. Highlight your experience with backup and recovery tools, as well as any relevant technical projects you've worked on.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about this role. Share specific examples of how you've successfully managed implementations or solved technical problems in the past.
Showcase Your Communication Skills:Since this role involves engaging with both technical and non-technical stakeholders, make sure to demonstrate your communication skills in your application. Use clear and concise language to convey your ideas.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at The SJB Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of enterprise backup and recovery tools like Veeam or Commvault. Be ready to discuss how you've used these technologies in past roles, as well as your understanding of networking fundamentals. This will show that you're not just familiar with the tools, but that you can apply them effectively.
✨Showcase Your Problem-Solving Skills
Since this role involves troubleshooting installation and integration issues, prepare examples of challenges you've faced in previous projects. Talk about how you approached these problems and what solutions you implemented. This will demonstrate your proactive mindset and ability to think on your feet.
✨Engage with Confidence
As a confident communicator, practice explaining complex technical concepts in simple terms. You’ll need to engage both technical and non-technical stakeholders, so think about how you can tailor your communication style to different audiences. Role-playing with a friend can help you refine this skill.
✨Prepare for Customer Interaction
Since you'll be running customer kick-off calls, think about how you can make these sessions engaging and productive. Prepare questions to gather technical requirements and environment details, and consider how you can set a positive tone for the project. This will show that you’re not only technically savvy but also customer-focused.
