At a Glance
- Tasks: Deliver exceptional guest experiences and manage front desk operations.
- Company: Join Four Points Flex by Sheraton in vibrant Edinburgh.
- Benefits: Enjoy competitive pay, bonuses, discounts, and a focus on wellbeing.
- Other info: Part-time role with great career development opportunities.
- Why this job: Be part of a friendly team making a real impact in hospitality.
- Qualifications: Enthusiasm for hospitality and excellent communication skills.
The predicted salary is between 11.7 - 14.3 £ per hour.
Four Points Flex by Sheraton offers warm hospitality and great value in the heart of vibrant cities and are looking for the right person to join the team in the centre of a bustling Edinburgh. At Four Points Flex by Sheraton Edinburgh we seek to contribute and enhance the local area and environment, positively contributing to the lives of our team members and guests. Our hotel is in the heart of the action, easily accessible by mainline rail stations and local transport. The city’s attractions are right on our doorstep, which makes us the perfect stay for a concert, conference or cultural event.
We recognise that it is our team members’ thoughtfulness and friendly hospitality which is behind the success and reputation of our business and as such our teams are always our number one focus. We are delighted that we are an accredited Living Wage Employer! This means that every member of our team earns a real Living Wage, which is a rate of pay that is based on the actual cost of living. We join over 9000 organisations voluntarily choose to pay the real Living Wage because we believe that a hard day’s work deserves a fair day’s pay.
This is a part time job for 24 hours per week. As our next Part-time Reception Team Member:
- You will demonstrate a commitment to delivering exceptional experiences throughout the guest journey.
- You will provide excellent guest service throughout the hotel and efficiently process administration of the front desk tasks, being the first point of contact for arrivals, departures and guest interaction.
- You will handle all guest requests and enquiries promptly, efficiently and in accordance with the hotel’s policies.
We are looking for individuals with a genuine interest in pursuing a career in hospitality to join our growing business and to contribute to and share our success.
Why work with us as a Part-time Reception Team Member? We want to ensure that all our team members are engaged, motivated, and most importantly, happy. We proudly place our team members’ wellbeing and career development at the heart of our business. To further support this we have put together a great range of benefits that our team members can enjoy both at and outside of work. These include:
- Bonus incentives
- Access to our outstanding Learning & Development Programme that includes a great online programme as well as in person development
- Wellbeing programme, which supports financial, physical and mental wellbeing
- Discounted rates for yourself, friends & family at our hotels and Marriott Worldwide
- Access to our Employee Assistance Programme whenever you need
- Free membership to Perkbox
- Enhanced sick pay
- Milestone rewards to celebrate work anniversaries - including additional holiday and bonuses
- Access to our Online Community where we celebrate each other’s success and keep all our team members well informed
- Referral bonus of £100 when you bring your friend into the team
- Cycle to work scheme
- Life Assurance
- Salary Sacrifice Scheme
- One night stay for all new team members
- And many more…
We are keen to hear from people from all backgrounds and experiences, so even if you aren’t sure that you tick every single box, please do apply. So, if you are enthusiastic, friendly and eager to learn and have a genuine interest in pursuing a career in hospitality. Please note only candidates that live in the UK and who legally have the right to work in the UK should apply.
Reception Team Member employer: The Sirius Hotel Group Ltd
The Resident is an exceptional employer that prioritises the wellbeing and career development of its team members, offering a competitive salary, annual reviews, and a comprehensive benefits package including a bespoke learning programme and wellbeing support. Located in vibrant urban neighbourhoods, our hotels foster a culture of heartfelt hospitality, where every Night Receptionist can thrive in a supportive environment while delivering outstanding guest experiences. Join us to be part of a team that values your contributions and celebrates your successes.
Contact Details:
The Sirius Hotel Group Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Reception Team Member
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at The Sirius Hotel Group Ltd and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Reception Team Member
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at The Sirius Hotel Group Ltd that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at The Sirius Hotel Group Ltd.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at The Sirius Hotel Group Ltd get a sense of who you are beyond your experience!
How to prepare for a job interview at The Sirius Hotel Group Ltd
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at The Sirius Hotel Group Ltd and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
