Night Duty Manager - Guest Experience Leader (Living Wage)

Night Duty Manager - Guest Experience Leader (Living Wage)

Full-Time 25000 - 30000 £ / year (est.) No working from home possible
The Sirius Hotel Group Ltd

At a Glance

  • Tasks: Lead the night team and ensure exceptional guest service at The Resident Edinburgh.
  • Company: Join The Sirius Hotel Group, known for its commitment to guest experience.
  • Benefits: Enjoy a competitive salary and a range of exciting benefits.
  • Other info: Great opportunity for career growth in a vibrant hotel environment.
  • Why this job: Be the face of hospitality and create memorable experiences for guests.
  • Qualifications: Strong communication skills and experience in guest service are essential.

The predicted salary is between 25000 - 30000 £ per year.

The Sirius Hotel Group Ltd. is looking for a Night Duty Manager at The Resident Edinburgh. In this role, you will lead the night team and be the first point of contact for guests, ensuring exceptional service and managing operations smoothly.

Ideal candidates should have great communication skills, be problem solvers, and possess experience in guest service. The position offers competitive salary and a variety of benefits.

Night Duty Manager - Guest Experience Leader (Living Wage) employer: The Sirius Hotel Group Ltd

The Sirius Hotel Group Ltd. is an excellent employer, offering a vibrant work culture where team members are valued and encouraged to grow. As a Night Duty Manager at The Resident Edinburgh, you will enjoy competitive pay, comprehensive benefits, and the opportunity to lead a dedicated team in a stunning location, all while providing exceptional guest experiences that make a real difference.

The Sirius Hotel Group Ltd

Contact Details:

The Sirius Hotel Group Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Night Duty Manager - Guest Experience Leader (Living Wage)

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Sirius Hotel Group Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to The Sirius Hotel Group Ltd

Don't be shy about reaching out to The Sirius Hotel Group Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Night Duty Manager - Guest Experience Leader (Living Wage)

Communication Skills
Problem-Solving Skills
Attention to Detail
Team Leadership
Adaptability
Leadership Skills
Operational Management

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Sirius Hotel Group Ltd and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at The Sirius Hotel Group Ltd

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!