At a Glance
- Tasks: Support restaurant operations and lead the F&B team to deliver exceptional guest experiences.
- Company: Join The Wren, a passionate team dedicated to hospitality excellence.
- Benefits: Enjoy flexible wages, birthday leave, discounts, and career development opportunities.
- Other info: Flexible shifts and a supportive environment for personal and professional growth.
- Why this job: Be part of a dynamic team that values your unique style and commitment to guests.
- Qualifications: Previous supervisory experience in hospitality and a passion for outstanding service.
The predicted salary is between 24000 - 30000 £ per year.
We are looking for an enthusiastic and hands-on Assistant F&B Services Manager to join our Food & Beverage team. Working any 5 days out of 7, including weekends and bank holidays. Early shifts are typically 7am – 3:30pm and late shifts 3pm – 11:30pm, however flexibility with shifts is essential. This is a predominantly floor-based role, focused on supporting the restaurant operation and leading the team from the front. You will play a key role in delivering exceptional guest experiences while supporting the wider Food & Beverage department, including Meetings & Events operations and Duty Manager responsibilities.
Why join the Wren’s team? At The Wren, we love what we do, and we’re looking to grow our team with people who share our passion for success. We want individuals who will bring their own style to every experience and put our guests at the heart of everything they do. We pride ourselves on our team, and we work hard to take their careers to new heights. As part of the Wren's team, you will enjoy a range of benefits, including:
- Stream – flexible access to your earned wages & financial coaching App
- A paid day off for your birthday
- 24/7 Employee Assistance Programme for you and your family
- Saroving Rewards for going the extra mile & delivering exceptional guest service
- Employee appreciation events
- Family & Friends Accommodation rates & employee F & B discounts at all hotels in the group
- Opportunities for training and development & recognising your potential
Key Responsibilities
- Support the day-to-day running of the restaurant operation
- Lead, motivate and support the F&B team during service
- Deliver outstanding guest service and ensure high operational standards
- Assist with Meetings & Events service delivery as required
- Handle guest queries and resolve issues professionally
- Complete Duty Manager shifts across the property
- Support training, coaching and development of team members
- Ensure compliance with health & safety and company procedures
We are looking for someone who:
- Has previous supervisory or management experience within hospitality or Food & Beverage
- Leads by example and enjoys being operationally involved on the floor
- Has excellent communication and organisational skills
- Works well under pressure in a fast-paced environment
- Is flexible, reliable and customer-focused
- Has a passion for delivering exceptional hospitality experiences
In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Assistant F&B Services Manager in Windsor employer: The Sir Christopher Wren Hotel
At The Wren, we are dedicated to fostering a vibrant and supportive work environment where our team members can thrive. As an Assistant F&B Services Manager, you will not only play a pivotal role in delivering exceptional guest experiences but also benefit from flexible wage access, generous employee discounts, and comprehensive training opportunities that empower your career growth. Join us in a culture that values passion, teamwork, and recognition, making every day at The Wren a rewarding experience.
Contact Details:
The Sir Christopher Wren Hotel Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant F&B Services Manager in Windsor
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of the Wren's team.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering exceptional guest experiences, being able to articulate your thoughts clearly and confidently is key. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Be ready to showcase your leadership style. Think of examples from your past experience where you motivated a team or handled a tough situation. This will demonstrate that you can lead from the front, just like they want!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining the Wren's team.
We think you need these skills to ace Assistant F&B Services Manager in Windsor
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love delivering exceptional guest experiences and being part of a dynamic team.
Tailor Your CV:Make sure to customise your CV to highlight your relevant experience in hospitality and Food & Beverage. We’re looking for specific examples that demonstrate your leadership skills and operational involvement.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and focus on what makes you a great fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join the Wren’s team!
How to prepare for a job interview at The Sir Christopher Wren Hotel
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Assistant F&B Services Manager. Familiarise yourself with the key tasks like supporting restaurant operations and leading the team. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Leadership Skills
Since this role involves leading and motivating a team, be prepared to share examples of how you've successfully managed teams in the past. Think about specific situations where you’ve resolved conflicts or improved team performance, as this will highlight your ability to lead from the front.
✨Prepare for Guest Interaction Scenarios
Expect questions about handling guest queries and resolving issues. Prepare some scenarios where you’ve delivered exceptional service or turned a negative experience into a positive one. This will show that you’re customer-focused and ready to put guests at the heart of everything you do.
✨Demonstrate Flexibility and Passion
The job requires flexibility with shifts and a passion for hospitality. Be ready to discuss your availability and willingness to work varied hours, including weekends and bank holidays. Also, share what excites you about working in the Food & Beverage industry to convey your genuine interest.
