At a Glance
- Tasks: Lead the Reception team to deliver outstanding guest experiences and smooth operations.
- Company: Join The Wren, a passionate team dedicated to exceptional service.
- Benefits: Up to £35,000 salary, flexible access to earned salary, and excellent career growth.
- Other info: Flexible shifts and a supportive team environment focused on your success.
- Why this job: Be the first point of contact for guests and make a real impact on their experience.
- Qualifications: Experience as a Senior Reception Supervisor or Junior Reception Manager.
The predicted salary is between 35000 - 35000 € per year.
Up to £35,000 DoE, plus excellent benefits. We have an exciting opportunity for an experienced Senior Reception Supervisor or a Junior Reception Manager ready to take the next step in their career to join our Front Office team as Reception Manager.
Typical shifts are 7am – 3:30pm and 2:15pm – 10:45pm, however flexibility is essential. This is a hands-on, operational role based at Reception, where you will play a key part in delivering outstanding guest experiences and ensuring smooth daily operations.
As the first point of contact for many of our guests, the Reception team is central to our success, and this role is critical in maintaining consistently high standards of service.
Why join the Wren’s team? At The Wren, we love what we do, and we’re looking to grow our team with people who share our passion for success. We want individuals who will bring their own style to every experience and put our guests at the heart of everything they do. We pride ourselves on our team, and we work hard to take their careers to new heights.
As part of the Wren's team, you will enjoy a range of benefits, including:
- Stream – flexible access to your earned salary
Reception Manager employer: The Sir Christopher Wren Hotel
At The Wren, we are dedicated to fostering a vibrant work culture where every team member is valued and empowered to excel. As a Reception Manager, you will not only enjoy competitive pay and flexible salary access but also be part of a passionate team committed to delivering exceptional guest experiences. With ample opportunities for career growth and a supportive environment, The Wren is the perfect place for those looking to make a meaningful impact in hospitality.
Contact Detail:
The Sir Christopher Wren Hotel Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Reception Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Reception Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get to the interview stage, be yourself and let your passion for guest experiences shine through. Remember, they want someone who fits into their team culture, so don’t hold back on showing what makes you unique.
✨Tip Number 3
Prepare for those tricky questions! Think about scenarios from your past roles where you’ve handled difficult guests or resolved issues. Practising your responses will help you feel more confident and ready to impress during the interview.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. It shows initiative and gives you a better chance of standing out in the crowd.
We think you need these skills to ace Reception Manager
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your passion for guest experiences and how you can bring your unique style to our team.
Tailor Your CV:Make sure your CV is tailored to the Reception Manager role. Highlight your relevant experience, especially if you've worked in similar hands-on roles before. We love seeing how your past experiences align with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your skills and experiences. Avoid fluff and focus on what makes you a great fit for our Front Office team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join the Wren’s team!
How to prepare for a job interview at The Sir Christopher Wren Hotel
✨Know the Company Inside Out
Before your interview, take some time to research The Wren. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Reception Manager, you'll be the face of the hotel. Prepare examples from your past experiences where you've gone above and beyond for guests. Highlighting your ability to handle difficult situations with grace will demonstrate that you're ready for this hands-on role.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations at the reception. Think about common challenges in hospitality, like dealing with an unhappy guest or managing a busy check-in period. Practising your responses will help you feel more confident during the interview.
✨Emphasise Flexibility and Teamwork
Since the role requires flexibility in shifts, be prepared to discuss your availability and willingness to adapt. Also, share examples of how you've worked well in a team environment, as collaboration is key to maintaining high service standards at The Wren.
