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- Tasks: Lead the reception team and ensure exceptional guest experiences.
- Company: Join Sir Christopher Wren, a renowned hotel known for its hospitality.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Why this job: Be the face of our hotel and make a real impact on guest satisfaction.
- Qualifications: Previous reception experience and strong communication skills required.
- Other info: Must be available to work weekends and bank holidays.
The predicted salary is between 24000 - 36000 £ per year.
We're looking for an experienced and motivated Head Receptionist to come and join the team here at Sir Christopher Wren. This role is working 40 hours a week, including weekends and bank holidays.
Our Reception team is at the forefront of our business as they are often the first point of contact many of our guests have with the Hotel. As Head Receptionist you will ensure our guests receive consistent service.
Head Receptionist employer: The Sir Christopher Wren Hotel
Contact Detail:
The Sir Christopher Wren Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Receptionist
✨Tip Number 1
Familiarise yourself with the hotel industry, especially the specific services and values of Sir Christopher Wren. Understanding our unique offerings will help you demonstrate your enthusiasm and fit for the role during any conversations.
✨Tip Number 2
Highlight your customer service skills in any discussions. As the Head Receptionist, you'll be the face of our hotel, so showcasing your ability to handle guest inquiries and resolve issues effectively will set you apart.
✨Tip Number 3
Prepare to discuss your leadership experience. Since this role involves managing a team, be ready to share examples of how you've successfully led others in previous positions, focusing on teamwork and communication.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when you're trying to make a great impression.
We think you need these skills to ace Head Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Head Receptionist. Highlight key skills such as customer service, leadership, and communication in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience in hospitality and reception management. Use specific examples that demonstrate your ability to lead a team and provide excellent guest service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the hotel industry. Mention why you want to work at Sir Christopher Wren and how your skills align with their values and mission.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Head Receptionist.
How to prepare for a job interview at The Sir Christopher Wren Hotel
✨Showcase Your Customer Service Skills
As a Head Receptionist, you'll be the first point of contact for guests. Be prepared to discuss your previous experience in customer service and provide examples of how you've handled difficult situations or gone above and beyond for guests.
✨Demonstrate Leadership Qualities
This role requires strong leadership skills. Think about times when you've led a team or managed a project. Be ready to share specific examples that highlight your ability to motivate and guide others.
✨Familiarise Yourself with the Hotel
Before the interview, do some research on Sir Christopher Wren. Understand their values, services, and any recent news. This will show your genuine interest in the position and help you tailor your answers to align with the hotel's ethos.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your enthusiasm for the role. Ask about the team dynamics, what a typical day looks like, or how success is measured in this position. This not only demonstrates your interest but also helps you assess if the job is right for you.
