Senior Business Analyst - Custom Solutions (SaaS)

Senior Business Analyst – Custom Solutions (SaaS) Join to apply for the Senior Business Analyst – Custom Solutions (SaaS) role at Simpro Software . Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Simpro Software. First Things First – What We Can Offer You A generous annual leave entitlement plus a personal leave entitlement Private Health Insurance Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances) Life Insurance Company pension scheme, with 5% employer contribution Generous Parental Leave Program Home Office Allowance Paid Volunteer Leave Days Public Holiday Exchange Scheme Enjoy up to 4 weeks a year of flexible \’Work from Anywhere\’ time! Talent Referral Programme – get rewarded for referring a friend to join our team! Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech A discounts and cash back scheme Flexible working environment Casual dress and relaxed office environment Happy hours and office games Opportunities for career progression and development Diverse training & internal networking opportunities across all of our product lines Check out our website for more about working at Simpro Group https://www.simprogroup.com/uk/company/careers#positions The Job We’re seeking an experienced Business Analyst who will be empowered to prepare and develop effective customization scopes that actively reflect our customer’s business and commercial needs. This is primarily a full-time remote position (with occasional travel to our Leeds office and/or customer sites). The role is initially fixed-term for 12 months, with potential to become permanent. What You’ll Do Engage with enterprise customers to understand, document, and challenge business goals, processes, and pain points. Work closely with internal cross-functional teams to gather, design, specify, and refine custom software solutions that meet strategic goals while aligning with Simpro’s SaaS product capabilities. Drive discovery and requirements workshops, user story creation, and acceptance criteria development. Ensure proposed solutions align with both customer business needs and the long-term vision of our SaaS platform. Support pre-sales efforts by providing input on solution design, scoping, and estimating. Analyze and map business processes to identify opportunities for continuous improvement. Support in the development of User Acceptance Testing to ensure solutions meet business and customer needs. What You’ll Bring 3 to 5+ years of experience as a Business Analyst. Experience working in Agile environments. Experience working for or with a SaaS company (or similar). Experience with system integrations, APIs, data flows (Desirable). Familiarity with Salesforce, Jira, Confluence or similar (Desirable). Working knowledge of Google Suite products (Desirable). A proven track record of working with and influencing various stakeholder groups. Core Values of All Employees at Simpro, AroFlo, BigChange & ClockShark We Are One Team We Are Customer Centric We Are Growth Minded We Are Accountable We Celebrate Success Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a top-tier onboarding program and supportive team environments. We welcome everyone and offer equal opportunities regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy, race, religion, sex, sexual orientation, or other non-performance factors. If you want to join a fun, progressive organization with career development opportunities, please apply now with your CV and cover letter. Please note: no agencies will be accepted for recruitment of this role. Any CVs from agencies will be treated as a gift. Seniority level Mid-Senior level Employment type Full-time Job function Research, Analyst, and Information Technology Industries Software Development Referrals increase your chances of interviewing at Simpro Software by 2x. Sign in to set job alerts for “Senior Business Analyst” roles. Location: London, England, United Kingdom. Posted 2 months ago. #J-18808-Ljbffr