Implementation Consultant in Birmingham

Implementation Consultant in Birmingham

Birmingham Full-Time 28800 - 48000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Help clients implement and customise software, providing training and support.
  • Company: Join a fun, progressive tech company with a supportive team culture.
  • Benefits: Generous leave, private health insurance, flexible work options, and career development.
  • Why this job: Make a real impact by helping businesses thrive with innovative software solutions.
  • Qualifications: Experience in software support and excellent training skills required.
  • Other info: Enjoy a casual dress code and diverse training opportunities.

The predicted salary is between 28800 - 48000 £ per year.

Simpro’s Software Implementation Consultants play a key role in ensuring the successful delivery, onboarding and training of Simpro’s suite of products to new and existing customers. You’ll manage the full implementation process - from understanding client requirements, configuring the system and delivering tailored training, through to ensuring a smooth transition post go-live. This is a hybrid role, combining remote work with regular travel to customer sites across the UK, where you’ll provide hands-on support and guidance to help clients maximise the value of Simpro.

What You’ll Do

  • Work with new clients to understand their business requirements.
  • Help the customer to customise and configure the product to meet their specific goals.
  • Conduct on-site and remote consultancy sessions and training for end-users.
  • Support users with their initial use of the product.
  • Follow and adapt implementation plans.
  • Conduct post-implementation support to ensure system confidence and customer satisfaction.

What You’ll Bring

  • Full UK Driving Licence and own vehicle.
  • A professional and consultative approach.
  • Excellent training delivery skills, with an ability to tailor methods to suit different needs.
  • Experience supporting end customers with Software or Web products.
  • Understanding of business processes and workflows.
  • The ability to prioritise, meet deadlines and deliver rapid outcomes.
  • Confidence to adapt and learn new programs, and systems.

What We Can Offer You

  • A generous annual leave entitlement plus a personal leave entitlement.
  • Private Health Insurance.
  • Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances).
  • Life Insurance.
  • Company pension scheme, with an uncapped 5% employer contribution.
  • Generous Parental Leave Program.
  • Paid Volunteer Leave Days.
  • Public Holiday Exchange Scheme.
  • Enjoy up to 4 weeks a year of flexible 'Work from Anywhere'!
  • Talent Referral Programme – get rewarded for referring a friend to join our team!
  • Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment.
  • Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech.
  • A discounts and cash back scheme.
  • Casual dress and relaxed office environment.
  • Opportunities for career progression and development.
  • Diverse training & internal networking opportunities across all of our product lines.
  • Service recognition awards.

Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.

If you’d like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV/Resume.

Implementation Consultant in Birmingham employer: The Simpro Group Pty Ltd

Simpro is an exceptional employer that prioritises employee well-being and professional growth, offering a generous benefits package including private health insurance, flexible working options, and a supportive work culture. With a focus on teamwork and customer-centric values, employees are encouraged to develop their skills through diverse training opportunities and career progression pathways, all while enjoying a relaxed office environment in the vibrant Reading area.
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Contact Detail:

The Simpro Group Pty Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Implementation Consultant in Birmingham

✨Tip Number 1

Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral!

✨Tip Number 2

Prepare for the interview by practising common questions related to implementation consulting. Think about how your skills match the job description and be ready to share specific examples from your past experiences.

✨Tip Number 3

Show off your personality! During interviews, let your enthusiasm for the role shine through. Remember, they’re not just hiring your skills; they want to see if you’ll fit into their team culture.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show that you’re genuinely interested in the position. Plus, it’s a great chance to reiterate why you’re the perfect fit!

We think you need these skills to ace Implementation Consultant in Birmingham

Client Requirement Analysis
System Configuration
Training Delivery
On-site Consultancy
Remote Support
Post-Implementation Support
Business Process Understanding
Workflow Analysis
Time Management
Adaptability to New Systems
Consultative Approach
Problem-Solving Skills
Communication Skills
Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Implementation Consultant role. Highlight any relevant experience with software implementation, training delivery, and customer support to show us you’re the right fit!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background aligns with our core values. Be genuine and let your personality come through!

Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and adapt to new situations, so don’t hold back on sharing those stories!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at The Simpro Group Pty Ltd

✨Know the Product Inside Out

Before your interview, make sure you understand Simpro’s suite of products. Familiarise yourself with their features and how they can be tailored to meet client needs. This will not only show your enthusiasm but also demonstrate your ability to support clients effectively.

✨Showcase Your Consultancy Skills

Prepare examples from your past experiences where you've successfully managed client relationships or delivered training. Highlight your consultative approach and how you adapted your methods to suit different audiences. This will resonate well with the role's requirements.

✨Demonstrate Problem-Solving Abilities

Think of scenarios where you faced challenges during implementations or training sessions. Be ready to discuss how you overcame these obstacles and ensured customer satisfaction. This will illustrate your capability to handle the dynamic nature of the role.

✨Ask Insightful Questions

Prepare thoughtful questions about the company culture, team dynamics, and the specific challenges faced by Implementation Consultants at Simpro. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.

Implementation Consultant in Birmingham
The Simpro Group Pty Ltd
Location: Birmingham
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