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- Tasks: Deliver exceptional customer service and sales advice across multiple branches.
- Company: Join a well-established and growing furniture retailer with a positive work culture.
- Benefits: Enjoy 30 days holiday, your birthday off, free parking, and staff discounts.
- Why this job: Be part of a dynamic team, enhance customer experiences, and achieve your sales targets.
- Qualifications: Must have at least 1 year of retail sales experience; furniture sales is a plus.
- Other info: A valid UK driving license is required for travel between stores.
The predicted salary is between 27600 - 38400 £ per year.
Simon Acres Recruitment are looking for a personable, driven, and positive Regional Relief Sales Consultant for a well-established, highly successful, and growing furniture retailer. The Regional Relief Sales Consultant is responsible for providing cover as/when needed in the clients Dereham, Norwich, North Walsham, and Lowestoft branches. In this role your focus will be delivering exceptional customer service, sales advice, and creating an informed, honest, professional sales experience for our client's customers, both face to face and over the telephone.
Valid UK driving license required
Package:
- Starting Salary: £23k Basic With £45-50k OTE
- Working Hours: 5 days per week (Mon-Sat 9am to 5:30pm, Sun 10am to 4pm) Hours may differ slightly depending on store
- 45p per mile allowance for travel to stores that are not the candidate's base store
Job specification:
- Maintain and develop both new and existing customers through excellent customer care and ethical sales methods
- Achieve your performance KPI's
- Provide outstanding customer service at all times, resolving all customer queries quickly and efficiently, managing situations to result in successful conclusions
- Being able to handle telesales calls in between the store's footfall
- Being able to adapt to new technology to help enhance customer experience
- Work flexibly and as part of the team, ensuring stock is replenished and displayed to the required standard
- Carry out daily cash handling routines
- Adhering to data protection policies at all times
- Changing POS and updating pricing changes within the store
- Ensuring the store is clean and presentable at all times
The successful candidate will:
- Have excellent communication and interpersonal skills
- Have a positive and enthusiastic attitude
- Be smart and presentable at all times
- Have the drive to hit KPIs & targets
- Be able to listen to a customer's needs and match to an appropriate product
- Have experience of active sales with a proven track record
Required Experience:
- Minimum of 1 year's retail sales experience
- Advantage - Furniture sales experience
Perks:
- Holiday: 30 days & your Birthday as day off
- Extras: On-site Free parking, Staff & Family Discounts
Regional Relief Sales Consultant employer: The Simon Acres Group
Contact Detail:
The Simon Acres Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Relief Sales Consultant
✨Tip Number 1
Familiarise yourself with the furniture industry and the specific products offered by the retailer. This knowledge will help you engage confidently with customers and demonstrate your expertise during interviews.
✨Tip Number 2
Network with current or former employees of the company to gain insights into their culture and expectations. This can provide you with valuable information that you can use to tailor your approach when applying.
✨Tip Number 3
Prepare for role-play scenarios that may be part of the interview process. Practising how to handle customer queries and sales situations can showcase your skills effectively.
✨Tip Number 4
Demonstrate your flexibility and willingness to travel between branches during your discussions. Highlighting your adaptability can set you apart as a candidate who is ready to meet the demands of the role.
We think you need these skills to ace Regional Relief Sales Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail sales experience, particularly in furniture sales if you have it. Emphasise your communication skills and any achievements related to customer service and sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've provided exceptional customer service and met KPIs in previous roles.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as adaptability to new technology, cash handling experience, and your ability to work as part of a team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Simon Acres Group
✨Showcase Your Sales Skills
Be prepared to discuss your previous sales experience, especially in retail. Highlight specific examples where you successfully met or exceeded KPIs, as this will demonstrate your ability to drive sales and achieve targets.
✨Demonstrate Customer Service Excellence
Since the role focuses heavily on customer service, think of scenarios where you resolved customer issues effectively. Share these stories during the interview to illustrate your commitment to providing exceptional service.
✨Dress Smartly and Presentably
First impressions matter! Make sure to dress smartly for the interview, reflecting the professional image expected in a retail environment. This shows that you take the opportunity seriously and understand the importance of presentation.
✨Prepare for Role-Specific Questions
Anticipate questions related to the furniture industry and retail sales. Research common trends in furniture sales and be ready to discuss how you can adapt to new technologies that enhance customer experience.
