Heating and plumbing specialist
Heating and plumbing specialist

Heating and plumbing specialist

Exeter Full-Time 24000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers with expert plumbing and heating advice while driving sales.
  • Company: Join a well-established builders merchant known for exceptional service.
  • Benefits: Enjoy a competitive salary, bonuses, and full training provided.
  • Why this job: Be part of a supportive team and make a real impact in customer satisfaction.
  • Qualifications: Experience in a trade counter environment is preferred; strong communication skills are essential.
  • Other info: Full-time position with a structured work schedule and opportunities for growth.

The predicted salary is between 24000 - 32000 £ per year.

Job Description

Simon Acres Group are working with a well-established builders merchant, seeking a Plumbing and Heating Specialist to join their team at the Exeter branch on a full-time basis.
This is a permanent position paying up to £32,000 + bonus
Hours of Work:
Week 1: Monday to Friday, 07:00–16:00
Week 2: Monday to Friday, 07:00–16:00 + Saturday, 08:00–12:00
Key responsibilities:
Supporting customers at the…

Heating and plumbing specialist employer: The Simon Acres Group

At Simon Acres Group, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and professional growth. Our Exeter branch provides a dynamic environment where Plumbing and Heating Specialists can thrive, with competitive salaries, bonuses, and comprehensive training to enhance your skills. Join us to be part of a dedicated team that prioritises exceptional customer service and fosters career advancement opportunities in the thriving builders merchant industry.
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Contact Detail:

The Simon Acres Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Heating and plumbing specialist

✨Tip Number 1

Familiarise yourself with the products and services offered by the builders merchant. Understanding the plumbing and heating industry, including current trends and popular products, will help you engage confidently with customers and demonstrate your expertise.

✨Tip Number 2

Brush up on your sales techniques! Since driving sales is a key responsibility, practice effective follow-up strategies and promotional selling methods. Being able to showcase your ability to increase sales will make you stand out.

✨Tip Number 3

Network within the plumbing and heating community. Attend local trade events or join relevant online forums to connect with professionals in the field. This can provide valuable insights and potentially lead to referrals.

✨Tip Number 4

Prepare for potential site surveys by understanding how to assess customer needs effectively. Familiarise yourself with common customer queries and how to address them, as this will show your readiness to support both customers and the Plumbing & Heating Manager.

We think you need these skills to ace Heating and plumbing specialist

Expert Product Knowledge in Plumbing and Heating
Customer Service Skills
Sales Skills
Communication Skills
Organisational Skills
Negotiation Skills
Ability to Process Enquiries and Quotes Accurately
Site Surveying Skills
Team Collaboration
Time Management
Problem-Solving Skills
Attention to Detail
Adaptability to Training on Systems and Processes

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in plumbing and heating, especially any roles in a trade counter environment. Use specific examples to demonstrate your communication and sales skills.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the plumbing and heating industry. Mention how your skills align with the responsibilities listed in the job description, such as providing expert product advice and driving sales.

Highlight Relevant Skills: In your application, emphasise your organisational skills and ability to process enquiries and quotes accurately. Mention any experience you have with supplier negotiation or site surveys, as these are key aspects of the role.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at The Simon Acres Group

✨Showcase Your Product Knowledge

As a Heating and Plumbing Specialist, it's crucial to demonstrate your expertise in plumbing and heating products. Be prepared to discuss specific products, their applications, and any recent trends in the industry. This will show the interviewer that you are knowledgeable and passionate about the field.

✨Emphasise Customer Service Skills

Since the role involves supporting customers at the trade counter, highlight your experience in providing exceptional customer service. Share examples of how you've successfully assisted customers in the past, resolved issues, or driven sales through effective communication.

✨Prepare for Sales Scenarios

Expect to be asked about your sales techniques and how you would approach driving sales in this role. Prepare to discuss strategies for follow-up, promotional selling, and how you would handle quotations. This will demonstrate your proactive approach to sales and your ability to contribute to the company's success.

✨Ask Insightful Questions

At the end of the interview, take the opportunity to ask questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.

Heating and plumbing specialist
The Simon Acres Group
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