FOH Team Member in Surrey

FOH Team Member in Surrey

Surrey Full-Time 22000 - 26000 £ / year (est.) No home office possible
The Signet Group

At a Glance

  • Tasks: Join our vibrant team to deliver exceptional service and create memorable guest experiences.
  • Company: The Mitre Hotel, a transformed venue with glamorous restaurants and bars.
  • Benefits: Competitive pay, flexible hours, discounts, and access to training and development.
  • Other info: Enjoy complimentary meals, recognition programmes, and industry trips.
  • Why this job: Be part of an exciting adventure in hospitality with real opportunities for growth.
  • Qualifications: Passion for service, great communication skills, and a desire to learn.

The predicted salary is between 22000 - 26000 £ per year.

We are looking for highly motivated, professional individuals with bags of energy, a passion for life and the desire to be the best, to join our Restaurant and Bars team at The Mitre Hotel, which we have transformed into glamorous restaurants, cocktail bars, enchanting river terraces, an orangery, a quirky library and elegantly styled bedrooms.

We can offer you:

  • An amazing opportunity of joining and being part of a very exciting adventure.
  • An excellent starting salary or hourly rate, plus generous tronc to top up your monthly earnings.
  • Access personalised training, buddy programmes, clear career paths and genuine opportunities for your development.
  • Discounted rates across our restaurants and hotels for you, family and friends to enjoy.
  • Wagestream - access up to 40% of your pay before pay date, and save directly from your salary.
  • 28 days’ holiday + birthday off (including Bank Holidays).
  • Team recognition programme to celebrate your achievements.
  • Referral bonus scheme for recommending top talent - earn up to £1000.
  • Flexible scheduling without split shifts.
  • Complimentary team meals on shift.
  • Long Service Awards - dinners for two with all the trimmings, complimentary room stays with breakfast and dinner, theatre tickets to the West End, and so much more.
  • Industry supplier trips and visits, as well as access to masterclasses and workshops.
  • Flexibility to move across our Group, as you develop with us.
  • Access to apprenticeships and accredited qualifications up to Level 3.

You will:

  • Have a passion for offering standards of excellence to our guests.
  • Have a huge passion for delivering great food, fine wine and a warm and friendly welcome.
  • Possess great communication skills.
  • Have a thirst for knowledge and self-development.
  • The desire to work in a fast paced and energetic workplace.
  • Be looking for career progression through our training and support.
  • Have experience in a similar role or are hungry to learn!

At Signet Collection, we believe that our appearance reflects the luxury and elegance our guests expect when they stay with us. As you consider joining our team, we want to remind you of the importance of presenting yourself in a way that reflects our style of hospitality; warm, charming, and polished. So, if you are dedicated to making each and every guest experience unequivocally brilliant, and have what it takes, we would love to meet you!

FOH Team Member in Surrey employer: The Signet Group

At The Mitre Hotel, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates individuality and teamwork. With personalised training, clear career paths, and generous benefits like Wagestream and discounted rates for you and your loved ones, we ensure our FOH Team Members thrive in a supportive environment. Join us for an exciting adventure where your passion for hospitality can flourish, and enjoy unique perks such as industry trips, masterclasses, and long service awards that truly recognise your contributions.
The Signet Group

Contact Detail:

The Signet Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land FOH Team Member in Surrey

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on The Mitre Hotel and its vibe. This will help you connect with the team and show that you're genuinely interested in being part of their exciting adventure.

✨Tip Number 2

Practice your communication skills! Since great communication is key for this role, try role-playing common interview questions with a friend. This will help you feel more confident and articulate during the actual interview.

✨Tip Number 3

Show off your passion! When you’re chatting with the team, let your enthusiasm for food, wine, and hospitality shine through. Share any relevant experiences or stories that highlight your love for delivering excellent guest experiences.

✨Tip Number 4

Dress to impress! Remember, first impressions count. Make sure you present yourself in a polished and professional manner that reflects the luxury and elegance of The Mitre Hotel. It’ll set the tone for a great conversation!

We think you need these skills to ace FOH Team Member in Surrey

Passion for Customer Service
Communication Skills
Teamwork
Attention to Detail
Ability to Work in a Fast-Paced Environment
Self-Development
Adaptability
Experience in Hospitality
Warm and Friendly Demeanour
Desire for Career Progression
Presentation Skills
Energy and Enthusiasm

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm shine through! We want to see that you’re genuinely excited about joining our team and delivering excellent service to our guests.

Tailor Your CV: Make sure your CV reflects the skills and experiences that match what we're looking for. Highlight any previous roles in hospitality or customer service, and don’t forget to mention your passion for food and drink!

Be Professional Yet Friendly: While we love a casual vibe, remember to keep it professional. Use a friendly tone in your cover letter, but also ensure it’s polished and well-structured to reflect the elegance of our brand.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Mitre Hotel!

How to prepare for a job interview at The Signet Group

✨Show Your Passion

Make sure to express your enthusiasm for the hospitality industry during the interview. Talk about what excites you about working in a fast-paced environment and how you love delivering excellent service to guests.

✨Dress to Impress

Since The Mitre Hotel values a polished appearance, dress smartly for your interview. Opt for professional attire that reflects the elegance of the establishment, ensuring you make a great first impression.

✨Prepare for Scenario Questions

Expect questions that assess your ability to handle various situations in a restaurant setting. Think of examples from your past experiences where you demonstrated great communication skills or resolved conflicts effectively.

✨Ask Thoughtful Questions

At the end of the interview, show your interest by asking insightful questions about the team culture, training opportunities, or career progression. This not only demonstrates your eagerness to learn but also helps you gauge if the role is right for you.

FOH Team Member in Surrey
The Signet Group
Location: Surrey

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