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- Tasks: Lead and manage a dynamic spa team, ensuring exceptional guest experiences.
- Company: Join the historic Signet Collection at The Alfriston in East Sussex.
- Benefits: Competitive salary, generous tronc, flexible scheduling, and 28 days’ holiday.
- Other info: Access to training, career development, and exclusive team rewards.
- Why this job: Be part of an exciting adventure in a beautifully refurbished hotel.
- Qualifications: Experience in spa management and health & safety regulations preferred.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a highly professional Spa Manager to join our Spa team for the very exciting opening of The Alfriston located in East Sussex, which dates back to the 14th century and is the fourth property in the growing Signet Collection. The recently refurbished Hotel has 38 beautifully redesigned bedrooms and suites, a stunning function room, The 1554 Brasserie, offering views over the front lawn towards the sea and revamped herb and vegetable plots across the hotel gardens. The hotel bar offers more casual dining for guests both in and outdoors, while the Orangery serves breakfast and afternoon tea with views over the rear gardens and the Signet spa includes a steam room, sauna, outdoor swimming pool and three treatment rooms.
We can offer you:
- An amazing opportunity of joining and being part of a very exciting adventure.
- An excellent starting salary or hourly rate, plus generous tronc to top up your monthly earnings (Estimated £3000-£4000/year based on 40hrs/week).
- Access personalised training, buddy programmes, clear career paths and genuine opportunities for your development.
- Discounted rates across our restaurants and hotels for you, family and friends to enjoy.
- Wagestream - access up to 40% of your pay before pay date and save directly from your salary.
- 28 days’ holiday + birthday off (including Bank Holidays).
- Team recognition programme to celebrate your achievements.
- Referral bonus scheme for recommending top talent - earn up to £1000.
- Flexible scheduling without split shifts.
- Complimentary team meals on shift.
- Exciting Long Service Awards - dinners for two with all the trimmings, complimentary room stays with breakfast and dinner, theatre tickets to the West End, and so much more.
- Industry supplier trips and visits, as well as access to masterclasses and workshops.
- Flexibility to move across our Group, as you develop with us.
You will:
- Manage and take overall responsibility for an efficient and effective Spa operation at the hotel.
- Manage, motivate and train team members through inspirational leadership.
- Attend and actively participate in regular management meetings.
- Ensure that all team members are trained to the Company standard.
- Have an understanding and experience of Health and Safety regulations.
- Have IOSH / NEBOSH or another relevant, recognised H&S qualification (preferable).
- Have Pool Plant Operator Level 3 qualification (preferable).
- Have experience in managing the maintenance and upkeep of a facility.
- Complete all rotas to provide cover for the restaurant in line with the wage cost budget.
- Have massage/facial treatment qualifications (preferable).
- Carry out Hotel Duty Management shifts.
At Signet Collection, we believe that our appearance reflects the luxury and elegance our guests expect when they stay with us. As you consider joining our team, we want to remind you of the importance of presenting yourself in a way that reflects our style of hospitality; warm, charming, and polished. So, if you are dedicated to making each and every guest experience unequivocally brilliant, and have what it takes, we would love to meet you!
Spa Manager employer: The Signet Group
Contact Detail:
The Signet Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Manager
✨Tip Number 1
Get to know the company! Research The Alfriston and the Signet Collection. Understanding their values and what makes them tick will help you tailor your approach during interviews and show that you're genuinely interested in being part of their exciting adventure.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to spa management. Think about how you would motivate your team or handle a difficult situation. Being ready with examples will make you stand out as a confident candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and being part of something special at The Alfriston.
We think you need these skills to ace Spa Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the spa industry shine through. We want to see that you’re genuinely excited about the opportunity to manage a beautiful spa and create amazing experiences for our guests.
Tailor Your CV: Make sure your CV is tailored to the Spa Manager role. Highlight relevant experience, especially in managing teams and ensuring high standards of service. We love seeing how your background aligns with what we’re looking for!
Be Professional Yet Personal: While we appreciate professionalism, don’t be afraid to inject a bit of your personality into your application. We’re looking for someone who can lead with charm and warmth, so let us get a sense of who you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Alfriston. Don’t miss out!
How to prepare for a job interview at The Signet Group
✨Know the Spa Inside Out
Before your interview, make sure you research The Alfriston and its spa facilities thoroughly. Familiarise yourself with the treatments offered, the layout of the spa, and any unique features that set it apart. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Spa Manager, you'll need to motivate and train your team. Prepare examples from your past experiences where you've successfully led a team or improved operations. Highlight your leadership style and how it aligns with creating a warm and polished guest experience.
✨Understand Health and Safety Regulations
Brush up on relevant health and safety regulations, especially those related to spa operations. Be ready to discuss your qualifications like IOSH or NEBOSH, and how you’ve implemented safety measures in previous roles. This will demonstrate your commitment to maintaining a safe environment for both guests and staff.
✨Dress the Part
First impressions matter, especially in a luxury setting. Dress professionally and in a way that reflects the elegance of The Alfriston. A polished appearance will not only boost your confidence but also align with the hotel's standards of hospitality.