At a Glance
- Tasks: Welcome guests and ensure they have a fantastic dining experience.
- Company: Join the vibrant team at The Mitre Hotel's glamorous restaurants and bars.
- Benefits: Competitive pay, flexible hours, and discounts for you and your loved ones.
- Other info: Opportunities for training, career growth, and fun team events await!
- Why this job: Be the friendly face that sets the tone for unforgettable guest experiences.
- Qualifications: Passion for people and great communication skills are a must.
The predicted salary is between 24000 - 30000 £ per year.
We are looking for a dedicated Restaurant Host/Hostess to join our Restaurant and Bar team at The Mitre Hotel which we have transformed into glamorous restaurants, cocktail bars, enchanting river terraces, an orangery, a quirky library and elegantly styled bedrooms. As part of the Restaurant & Bar team, you will be the first face our guests see when they enter the restaurant, so a passion for people is essential for this role. In partnership with the management team, you will ensure our Guest Journey is delivered consistently, as defined by our service standards.
We can offer you:
- An amazing opportunity of joining and being part of a very exciting adventure.
- An excellent starting salary or hourly rate, plus generous tronc to top up your monthly earnings.
- Access personalised training, buddy programmes, clear career paths and genuine opportunities for your development.
- Discounted rates across our restaurants and hotels for you, family and friends to enjoy.
- Wagestream - access up to 40% of your pay before pay date, and save directly from your salary.
- 28 days’ holiday + birthday off (including Bank Holidays).
- Team recognition programme to celebrate your achievements.
- Referral bonus scheme for recommending top talent - earn up to £1000.
- Flexible scheduling without split shifts.
- Complimentary team meals on shift.
- Long Service Awards - dinners for two with all the trimmings, complimentary room stays with breakfast and dinner, theatre tickets to the West End, and so much more.
- Industry supplier trips and visits, as well as access to masterclasses and workshops.
- Flexibility to move across our Group, as you develop with us.
- Access to apprenticeships and accredited qualifications up to Level 3.
You will:
- Be passionate about delivering a warm and friendly service to all of our guests.
- Be comfortable picking up new technology, with a particular focus on EPOS, or our reservations software ResDiary.
- Develop your knowledge of our menus and services, so you can advise guests.
- Stay up to date on all relevant legislation which applies to your role, including Hygiene, and wider Health and Safety concerns.
- Attend and regularly engage with any defined training and development for your role.
- Possess exceptional interpersonal and communication skills with our guests, and all team members too.
- Ensure all guests are greeted and seated appropriately upon arrival into our F&B outlets.
Restaurant Host employer: The Signet Group
The Mitre Hotel offers an exceptional work environment for a Restaurant Host/Hostess, where you will be at the forefront of creating memorable experiences for our guests. With a focus on personal development through tailored training programmes and clear career progression, alongside generous benefits such as Wagestream access, discounted dining, and flexible scheduling, we ensure that our team members feel valued and supported. Join us in a vibrant setting that celebrates achievements and fosters a culture of recognition and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Host
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Signet Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Signet Group
Don't be shy about reaching out to The Signet Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Host
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Signet Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Signet Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
