At a Glance
- Tasks: Manage the night shift, ensuring guest satisfaction and hotel security.
- Company: Join The Alfriston, a historic hotel in East Sussex with a modern twist.
- Benefits: Competitive pay, flexible hours, and amazing discounts for you and your friends.
- Other info: Enjoy perks like team meals, recognition awards, and opportunities for growth.
- Why this job: Be part of an exciting adventure in hospitality while developing your career.
- Qualifications: Strong communication skills and a passion for guest service.
The predicted salary is between 12 - 15 £ per hour.
We are looking for a highly professional part-time (3 or 4 nights per week) Night Manager to join our Front Desk team at The Alfriston, located in East Sussex, which dates back to the 14th century and is the fourth property in the growing Signet Collection.
Our newly refurbished Hotel has 38 beautifully redesigned bedrooms and suites, a stunning function room, The 1554 Brasserie, offering views over the front lawn towards the sea and revamped herb and vegetable plots across the hotel gardens. The hotel bar offers more casual dining for guests both in and outdoors, while the Orangery serves breakfast and afternoon tea with views over the rear gardens, and the Signet spa includes a steam room, sauna, outdoor swimming pool and three treatment rooms.
Benefits
- An amazing opportunity to join and be part of a very exciting adventure.
- An excellent starting salary or hourly rate, plus a generous tronc to top up your monthly earnings.
- Access personalised training, buddy programmes, clear career paths and genuine opportunities for your development.
- Discounted rates across our restaurants and hotels for you, your family and your friends to enjoy.
- Wagestream - access up to 40% of your pay before pay date, and save directly from your salary.
- 28 days’ holiday + birthday off (including Bank Holidays).
- Team recognition programme to celebrate your achievements.
- Referral bonus scheme for recommending top talent - earn up to £300.
- Flexible scheduling without split shifts.
- Complimentary team meals on shift.
- Long Service Awards - lunches for two with all the trimmings, complimentary room stays with breakfast and dinner, Lion King tickets to the West End, and so much more.
- Industry supplier trips and visits, as well as access to masterclasses and workshops.
- Flexibility to move across our Group as you develop with us.
- Access to apprenticeships and accredited qualifications up to Level 4.
Compensation: Competitive salary
Job Responsibilities
- Complete administration/clerical duties, including compiling a thorough evening report daily.
- Provide limited food and drinks service to resident guests after hours.
- Check in any late arrivals and keep all Front of House areas clean and tidy.
- Ensure the hotel is locked up and all is safe and secure.
- Enforce fire safety procedures as a named fire marshal and first aider.
- Liaise with emergency services where necessary.
- Set up breakfast for the hotel guests.
- Act as manager on duty for the hotel in the absence of other senior managers, deal with complaints, problem-solving, disturbances, special requests and any other issues.
- Show initiative and problem-solving capabilities.
- Ensure any outstanding compliance standards via Riskproof are reported on and monitored when on duty.
At Signet Collection, we believe that our appearance reflects the luxury and elegance our guests expect when they stay with us. As you consider joining our team, we want to remind you of the importance of presenting yourself in a way that reflects our style of hospitality: warm, charming, and polished.
So, if you are dedicated to making each and every guest experience unequivocally brilliant and have what it takes, we would love to meet you!
Part Time Night Manager employer: The Signet Collection
Contact Detail:
The Signet Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Night Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Manager role.
✨Tip Number 2
Show up and shine! If you can, visit The Alfriston in person. Introduce yourself to the team and express your interest in the position. It’s a great way to make a memorable first impression.
✨Tip Number 3
Prepare for the interview by brushing up on your problem-solving skills. Think of examples from your past experiences where you’ve handled complaints or emergencies effectively. We want to see how you can keep things running smoothly!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our exciting adventure at Signet Collection.
We think you need these skills to ace Part Time Night Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and what makes you a great fit for our team.
Tailor Your Application: Make sure to tailor your application specifically for the Night Manager role. Highlight relevant experience and skills that align with the job description, like problem-solving and guest service, to show us you’re the perfect match.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and focus on what really matters – your qualifications and enthusiasm for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Alfriston!
How to prepare for a job interview at The Signet Collection
✨Know the Hotel Inside Out
Before your interview, take some time to research The Alfriston and its unique features. Familiarise yourself with the hotel’s history, amenities, and services. This will not only show your genuine interest but also help you answer questions more confidently.
✨Dress to Impress
Since the role requires a polished appearance, make sure to dress smartly for your interview. Opt for professional attire that reflects the luxury and elegance of the hotel. First impressions matter, and looking the part can set a positive tone right from the start.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations, such as dealing with guest complaints or emergencies. Think of examples from your past experiences where you demonstrated problem-solving skills and initiative. This will showcase your ability to manage the responsibilities of a Night Manager.
✨Show Your Passion for Hospitality
During the interview, express your enthusiasm for providing excellent guest experiences. Share stories that highlight your dedication to hospitality and how you’ve gone above and beyond in previous roles. This will resonate well with the interviewers and align with their values at Signet Collection.