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- Tasks: Manage the night shift, ensuring guest satisfaction and hotel security.
- Company: Join The Alfriston, a historic hotel with a modern twist in East Sussex.
- Benefits: Competitive pay, flexible hours, and amazing perks like discounted stays and meals.
- Other info: Opportunities for training, career growth, and fun team events.
- Why this job: Be part of an exciting adventure in hospitality while developing your career.
- Qualifications: Strong communication skills and a passion for guest service.
The predicted salary is between 12 - 15 £ per hour.
We are looking for a highly professional part-time (3 or 4 nights per week) Night Manager to join our Front Desk team at The Alfriston, located in East Sussex, which dates back to the 14th century and is the fourth property in the growing Signet Collection. Our newly refurbished Hotel has 38 beautifully redesigned bedrooms and suites, a stunning function room, The 1554 Brasserie, offering views over the front lawn towards the sea and revamped herb and vegetable plots across the hotel gardens. The hotel bar offers more casual dining for guests both in and outdoors, while the Orangery serves breakfast and afternoon tea with views over the rear gardens, and the Signet spa includes a steam room, sauna, outdoor swimming pool and three treatment rooms.
Benefits
- An amazing opportunity to join and be part of a very exciting adventure.
- An excellent starting salary or hourly rate, plus a generous tronc to top up your monthly earnings.
- Access personalised training, buddy programmes, clear career paths and genuine opportunities for your development.
- Discounted rates across our restaurants and hotels for you, your family and your friends to enjoy.
- Wagestream - access up to 40% of your pay before pay date, and save directly from your salary.
- 28 days’ holiday + birthday off (including Bank Holidays).
- Team recognition programme to celebrate your achievements.
- Referral bonus scheme for recommending top talent - earn up to £300.
- Flexible scheduling without split shifts.
- Complimentary team meals on shift.
- Long Service Awards - lunches for two with all the trimmings, complimentary room stays with breakfast and dinner, Lion King tickets to the West End, and so much more.
- Industry supplier trips and visits, as well as access to masterclasses and workshops.
- Flexibility to move across our Group as you develop with us.
- Access to apprenticeships and accredited qualifications up to Level 4.
Compensation: Competitive salary
Job Responsibilities
- Complete administration/clerical duties, including compiling a thorough evening report daily.
- Provide limited food and drinks service to resident guests after hours.
- Check in any late arrivals and keep all Front of House areas clean and tidy.
- Ensure the hotel is locked up and all is safe and secure.
- Enforce fire safety procedures as a named fire marshal and first aider.
- Liaise with emergency services where necessary.
- Set up breakfast for the hotel guests.
- Act as manager on duty for the hotel in the absence of other senior managers, deal with complaints, problem-solving, disturbances, special requests and any other issues.
- Show initiative and problem-solving capabilities.
- Ensure any outstanding compliance standards via Riskproof are reported on and monitored when on duty.
At Signet Collection, we believe that our appearance reflects the luxury and elegance our guests expect when they stay with us. As you consider joining our team, we want to remind you of the importance of presenting yourself in a way that reflects our style of hospitality: warm, charming, and polished. So, if you are dedicated to making each and every guest experience unequivocally brilliant and have what it takes, we would love to meet you!
Part Time Night Manager in England employer: The Signet Collection
Contact Detail:
The Signet Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Night Manager in England
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Manager role.
✨Tip Number 2
Show up and shine! If you know of any open days or recruitment events at The Alfriston or similar venues, make sure to attend. It’s a great chance to meet the team, showcase your personality, and demonstrate your passion for hospitality.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to the hotel. Express your interest in the Night Manager position and ask if they’re considering candidates. This shows initiative and could put you on their radar.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from interested candidates. It not only streamlines the process but also shows us you’re genuinely keen on joining our team at Signet Collection.
We think you need these skills to ace Part Time Night Manager in England
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and what makes you a great fit for our team.
Tailor Your Application: Make sure to tailor your application specifically for the Night Manager role. Highlight relevant experience and skills that align with the job description, like your ability to handle complaints or manage late arrivals.
Be Professional Yet Approachable: While we love a friendly vibe, remember to keep it professional. Use clear language and check for any typos or errors before hitting send. A polished application reflects the luxury and elegance we strive for at The Alfriston.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our amazing benefits there!
How to prepare for a job interview at The Signet Collection
✨Know the Hotel Inside Out
Before your interview, take some time to research The Alfriston and its unique features. Familiarise yourself with the hotel’s history, amenities, and services. This will not only impress the interviewers but also help you answer questions more confidently.
✨Dress to Impress
Since the role requires a polished appearance, make sure to dress smartly for your interview. Opt for professional attire that reflects the luxury and elegance of the hotel. This shows that you understand the brand and are serious about the position.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with guest complaints or emergencies. Think of examples from your past experiences where you demonstrated problem-solving skills and initiative. This will showcase your ability to manage the responsibilities of a Night Manager.
✨Show Your Passion for Hospitality
During the interview, express your enthusiasm for providing excellent guest experiences. Share stories that highlight your dedication to hospitality and how you can contribute to making each guest's stay memorable. This aligns perfectly with the hotel's mission and values.